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- Publikation10 Postulate zum Innovationsmanagement(03.02.2015) Meyer, Rolf10 Postulate zum Innovationsmanagement.06 - Präsentation
- Publikation12 tools to face sustainability reporting(Center for Corporate Reporting, 04.10.2017) Daub, Claus-Heinrich; Brand, Fridolin S.; Brunner, Elgin; Winistörfer, Herbert [in: The Reporting Times]01B - Beitrag in Magazin oder Zeitung
- Publikation7 Schlüssel Modell(Quergründer, 01.06.2016) Meyer, Rolf; Meyer, Rolf; Meyer, Mona; Köhle, Ivan [in: Case Studies. Spannende Einblicke in innovative Unternehmen und Start-ups]7 Schlüssel Modell zur Entwicklung von Geschäftsideen. Eigenes Modell04 - Beitrag Sammelband oder Konferenzschrift
- PublikationA collaborative system to improve knowledge sharing in scientific research project(SAGE, 2019) Julpisit, Attipa; Esichaikul, Vatcharaporn; Suna, Ali Onur [in: Information Development]01A - Beitrag in wissenschaftlicher Zeitschrift
- PublikationA non-essentialist model of culture: Implications of identity, agency and structure within multinational/multicultural organizations(SAGE, 23.02.2015) Nathan, Ganesh [in: International Journal of Cross Cultural Management]This article, opens, briefly clarifying paradigms of essentialism and non-essentialism (also known as anti-essentialism) and shows evolving dimensions of dominant models of culture, namely, Hofstede (5), Trompenaars and Hampden-Turner (7) and Global Leadership and Organizational Behavior Effectiveness (GLOBE) (9) – referred to as the paradigm of 5-7-9 cultural dimensions in this article that tend to essentialize culture. This can lead to ethical concerns restricting the capacity of agency for choice and identity, which are necessary for the democratization of organizations. It then presents a model of culture within the paradigm of anti-essentialism, adapting the model presented by Nathan (2010), within the topic of multiculturalism based on Dilthey’s works on social interactionism and meaning in history, shows that the model can pave the way for the democratization of organizations and discusses the implications of organization culture in terms of agency, identity, and structure within multinational/multicultural organizations. This article concludes by encouraging further research, possibly within Critical Management Studies (CMS) along with qualitative research methods, to enhance the non-essentialist model of culture within organizational studies.01A - Beitrag in wissenschaftlicher Zeitschrift
- PublikationA practical recipe for open innovation for the circular economy(2023) Pavlova, Pavlina; Wyss, Ananda; von Kutzschenbach, Michael; Daub, Claus-HeinrichThe article proposes a hybrid approach that combines various design methods to organize and deliver successful open innovation ideation workshops to prototype new circular products and services. Three case studies are presented, including two intra-company collaboration workshops and a creativity and interdisciplinary workshop for students. A well-defined workshop setup structure and tools used are presented to enable practitioners to run similar workshops. The challenges and solutions developed during the case study workshops are summarized, and funding and realization details are provided. The paper emphasizes that the workshops are just the first step towards realizing circular economy solutions and further support and resources are needed to bring the ideas to fruition.06 - Präsentation
- PublikationA survey-based design of a pricing system for psychotherapy(BioMed Central, 2018) Hulliger, Beat; Sterchi, Martin [in: Health Economics Review]Erstellung eines Tarifs für Leistungserbringer im Gesundheitswesen, psychologische Psychotherapeuten, aufgrund einer Erhebung über Kosten der Psychotherapie und einer Erhebung über Zeitaufwände für die Psychotherapie.01A - Beitrag in wissenschaftlicher Zeitschrift
- PublikationA toolkit for personal health resources at the workplace(31.05.2015) Schulte, Volker; Verkuil, Arie Hans [in: 31st International Congress on Occupational Health]Strengthening personal health resources is an important aspect of "Health promotion at the workplace’’. Workplace Health Promotion (WHP) is the combined effort of employers, employees and society to improve the health and well-being of people at work. This can be achieved through a combination of improving the work organization and the working environment, promoting active participation, and encouraging personal development. The question is how employers can best provide access to high quality tools and blended learning programmes which enhance workers’ health behaviors. While acknowledging the individual’s responsibility for his or her own health, this set of activities focuses on the role of the environment and the managers or employers. The attention here is on the organization and design of work in both its physical and psychosocial dimensions. Our task is to identify, prioritize and validate those instruments, which are most appropriate for specific cultures, environments and technologies as guided by the principles of the WHO healthy workplace model. The connection between the physical and psychosocial environments is influenced by high level management choices and decisions about how work will be organised. The psychosocial environment is essential for a health promotion climate. Consequently, the workplace is seen primarily as a venue through which various health promotion programmes can be delivered. Supportive management climate refers to organizing work in ways that promote rather than defeat health of employees. This means maximizing the degree to which employees participate in the governance of their own work (including the maintenance of a physically safe environment), and providing adequate recognition and acknowledgment for good work. In this way, management will communicate their serious intention to create those working conditions that lies in the focus of the connection between the organization of work and health. WHP consists of policies based on programmes, projects or instruments such as questionnaires, guidelines and information materials, programmes on the prevention of addictive drugs (such as alcohol abuse, smoking), the promotion of healthy eating habits, opportunities for physical activity, addressing mental health and stress, promoting family friendly working conditions and providing diversity training programmes. ICOH 31st International Congress on Occupational Health http://online.icoh2015.org/invited/sps_print.html04 - Beitrag Sammelband oder Konferenzschrift
- PublikationA toolkit for personal health resources at the workplace(06/2015) Schulte, Volker; Verkuil, Arie Hans [in: ICOH 31st International Congress on Occupational Health]Strengthening personal health resources is an important aspect of "Health promotion at the workplace’’. Workplace Health Promotion (WHP) is the combined effort of employers, employees and society to improve the health and well-being of people at work. This can be achieved through a combination of improving the work organization and the working environment, promoting active participation, and encouraging personal development. The question is how employers can best provide access to high quality tools and blended learning programmes which enhance workers’ health behaviors.04 - Beitrag Sammelband oder Konferenzschrift
- PublikationAchieving competitive advantage by addressing the dimensions of eco-sustainability and innovation in manufacturing processes(2011) Hinz, Andreas; Scherrer-Rathje, Maike; Neumann, Michèle [in: 18th International Annual EurOMA Conference 2011]This paper explores how firms can generate competitive advantage by simultaneously addressing the dimensions of eco-sustainability and innovation in manufacturing processes. The eco-sustainability dimension is divided into eco-efficiency and eco-effectiveness while the innovation dimension is divided into incremental and radical innovation. These two dimensions are combined in an eco-sustainability & innovation matrix which allows to build clusters of studied firms. In order to shed more light into the connectedness of these two dimensions and the impact on competitive advantage, case studies are conducted with firms that are actively engaged in eco-sustainability and innovation initiatives.04 - Beitrag Sammelband oder Konferenzschrift
- PublikationAchtsame Führung. Schlüsselelemente für das Management im 21. Jahrhundert(Schäffer-Pöschel, 2021) Schulte, Volker; Steinebach, Christoph; Veth, KlaskeDas Buch befasst sich mit Mindful Leadership in unterschiedlichen Kulturen und beschreibt zukünftige notwendige Führungsqualifikationen des Managements. Dabei wird vor allem auf die Parameter Resilienz, Empathie und Ethik eingegangen.03 - Sammelband
- PublikationActive expectation management in chatbot conversations(University of Melbourne, 2021) Haupt, Martin; Rozumowski, Anna; Bove, Liliana L.; Bell, Simon J.; Hito, Abraham [in: Something Different. ANZMAC 2021, Conference Proceedings]Chatbots have gained strong popularity in customer service, although users regularly experience unsatisfactory interactions and service failures, often due to highly exaggerated performance expectations. As a viable option, firms might therefore consider using ‘active expectations management’ by describing chatbot limitations. However, the question remains whether this strategy has a positive or negative impact on customer satisfaction and reuse intentions. Drawing on expectancy violation theory and the computers are social actors (CASA) paradigm, we empirically examine the effects of different expectation management strategies on user satisfaction and reuse intention. The results of a between-subjects experiment (n = 346) demonstrate that expectation management is an effective strategy to at least partly recover the failure. Furthermore, we show that different message types (i.e., ‘adapt’ vs. ‘understand’) have differential effects, whereas message positioning was found to be irrelevant. Our results enrich the service and chatbot literature and give managerial guidance for successful chatbot design.04B - Beitrag Konferenzschrift
- PublikationAdopting AI in the banking sector - The wealth management perspective(Springer, 2021) Wittmann, Xinhua; Lutfiju, Flutra; Gerber, Aurona; Hinkelmann, Knut [in: Society 5.0]While interest in understanding the impact of Artificial Intelligence (AI) in the real world has been growing, there is limited research on what digital transformation means in the banking sector. The present paper aims to address this gap in the literature by means of a field study based on 11 interviews with wealth managers from across front, middle and back offices in a large Swiss bank. Our analyses suggest bank employees have relatively positive attitudes toward the adoption of new technologies. According to the research, the top three advantages for adopting AI in wealth management are: efficiency, enhanced clients’ experience and better customer insight. Yet, AI also brings new challenges to banking. Obstacles identified include process complexity, greater maintenance effort, and increased regulatory requirements. Still, AI is expected to change the banking model to an integrated, hybrid and leaner operation with digital processes that offer front-to-back solutions. With respect to the future of the bank workforce, hiring tech-savvy talent will be crucial. AI will be able to free bank employees from repetitive jobs for more interesting and creative tasks.04B - Beitrag Konferenzschrift
- PublikationAgieren NPO nachhaltig?(Social Publish Verlag, 2015) Daub, Claus-Heinrich [in: enorm. Wirtschaft. Gemeinsam. Denken]10 - Elektronische-/ Webpublikation
- PublikationAgile Internationalisation(2016) Reineke, Rolf-Dieter; Hinz, Andreas [in: International Conference on Innovation in Business and Strategy]The principles of agile development have revolutionised software development by replacing rigid planning with flexible and responsive approaches in order to get results faster. Given the significant potential for saving resources, this paper proposes to use these principles in a novel way by putting them in the context of internationalisation strategies of born globals and SMEs. This results in seven principles of agile internationalisation that support companies in their endeavours. To assist the implementation of these principles, a comprehensive process of agile internationalisation is developed in this paper. By distinguishing between the four internationalisation stages of market selection, preparatory steps, market entry and market expansion, related tasks and agile internationalisation models are presented. These models include the “backpacker method”, the “umbrella concept” and strategic alliances which can successfully guide born globals and SMEs on their journey into the global market place where corporate agility is of the essence.04 - Beitrag Sammelband oder Konferenzschrift
- PublikationAm Ende ist es oft nur Greenwashing(G+J Wirtschaftsmedien, 06.08.2010) Daub, Claus-Heinrich [in: Financial Times Deutschland]01B - Beitrag in Magazin oder Zeitung
- PublikationAn approach to conceptualization of power for a critical CCM(03.07.2017) Nathan, GaneshPower discrepancies, especially, asymmetrical power relations among cultural contexts manifest on multiple levels (organizational, societal, national and international etc.) along with identity (critical diversity) markers whether they are biological (gender, sexuality, age, race etc.) and/or socio-cultural (religion, language, ethnicity, nationality of origin, social status etc.). However, it is not very clear how power is conceptualized within Critical Cross-Cultural Management Studies. Cultural models with essentialist characteristics such as Hofstede’s model of culture tend to reproduce those asymmetrical power relations and reinforce those stereotypic distinctions of otherness (Nathan, 2015). In this paper, an approach to conceptualization of power drawing from sociological and political theories is presented and discussed. It is mainly from the works of Nathan (2010) in which he argues that asymmetrical power relations arise due to three basic social facts: i. human diversity is inevitable; i.e. we differ in our multiple intersecting identities and capabilities in pursuing our complex of purposes; ii. we live in an ethical plural society; i.e. we differ in our ideas and lived experiences of what is a good life for us; and iii. we are interdependent (including intergenerational) in pursuing our complex of purposes. These were derived from Dilthey’s social interactionism (see Nathan, 2010). These basic social facts invariably introduce asymmetrical power relations even within liberal democratic societies for social participation and engagement. In this regard, we need to move away from explaining culture from essentialist perspectives to non-essentialist perspectives in order to understand the meanings of those who participate in the social world from their viewpoints but not from an observer’s interpretation (Nathan, 2015). Moreover, identities need to be understood as multiple intersecting collective identities as well as personal ones instead of giving priority to a singular notion of identity. Meanings and identities may change over time and therefore it is also important to understand the dynamic nature of these attributes and resist reifying meanings of those identities and ossify individuals in their identities. This paper attempts to show how power may be conceived from sociological and political theoretical perspectives and then show the implications of asymmetrical power relations within critical CCM. Finally, it attempts to show how we may overcome certain power structures within organizational and political settings.06 - Präsentation
- PublikationAn exploratory study of academic writing literacy and research skills of graduate business students(Edinburgh Napier University, 2020) Nikoulina, Anya [in: Journal of Perspectives in Applied Academic Practice]The paper investigates the state of academic writing literacy and research skills of graduate business program students based on an evaluation of assessment rubric evaluations. Results indicate that grad-uate business program students have sufficient general writing skills, but struggle when applying these to academic writing for a specific discipline. Results also show that students have significant deficien-cies when it comes to research skills. This paper discusses the implications of these outcomes and proposes a number of recommendations for program managers.01A - Beitrag in wissenschaftlicher Zeitschrift
- PublikationAnalytics of social media data - State of characteristics and application(Elsevier, 2022) Zachlod, Cécile; Samuel, Olga; Ochsner, Andrea; Werthmüller, Sarah [in: Journal of Business Research]01A - Beitrag in wissenschaftlicher Zeitschrift
- PublikationArbeitswelt 4.0. Als KMU die Arbeitswelt der Zukunft erfolgreich gestalten. Forschungsresultate und Praxisleitfaden(Hochschule für Wirtschaft FHNW, 2019) Peter, Marc K.; Peter, Marc K.03 - Sammelband