Giovanoli, Claudio
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Giovanoli, Claudio
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- PublikationCloud service quality model: a cloud service quality model based on customer and provider perceptions for cloud service mediation(2019) Giovanoli, Claudio; Méndez Muñoz, Victor; Ferguson, Donald; Helfert, Markus; Pahl, Claus [in: Proceedings of the 9th International Conference on Cloud Computing and Services Science]The field of cloud service selection tries to support customers in selecting cloud services based on QoS attributes. For considering the right, QoS attributes it is necessary to respect the customers and the providers’ perception. This can be made through a Service Quality Model. Thus, this paper introduces a Cloud Service Quality Model based on a Systematic Literature Review and user interviews as well as providers perceptions.04B - Beitrag Konferenzschrift
- PublikationHow Cloud Will Transform the Retail Banking Industry(SciTePress, 2016) Giovanoli, Claudio; Gatziu Grivas, Stella; Schuerch, Rouven [in: Proceedings of the 6th International Conference on Cloud Computing and Services Science]04B - Beitrag Konferenzschrift
- PublikationE-Marketplace for Cloud Services(2014) Giovanoli, Claudio; Pulikal, Prasad; Gatziu Grivas, Stella [in: Cloud Computing 2014. The Fifth International Conference on Cloud Computing, GRIDs, and Virtualization. Mai 25-29, 2014, Venice, Italy]With the advent of Cloud Computing and the advantages it brings to businesses, there is a keen interest by businesses to adopt these technologies from a strategic advantage viewpoint. This growing interest throws up a challenge to businesses to identify solutions and providers that fits their requirements. It becomes difficult for them to locate and evaluate services provided by multiple Cloud Service Providers. This is exactly where the concept of an Electronic Marketplace for Cloud Services (EMPCS) would fit in. The Cloud Services Brokerage (CSB) or an intermediary is an enhanced type of EMPCS that simplifies the process further by a single-point, aggregated and customized solution. Using research literatures for reviewing existing models of an Electronic Marketplace (EMP) or Electronic Markets (EM) this research tries to identify core components that form part of a “state of the art” intermediary based EMP designed specifically for a Cloud Services.04B - Beitrag Konferenzschrift
- PublikationCommunity Clouds - A Centralized Approach(27.05.2013) Giovanoli, Claudio; Gatziu Grivas, Stella04B - Beitrag Konferenzschrift
- PublikationBuilding a Knowledge Base for Guiding Users through the Cloud Life Cycle(08.05.2013) Giovanoli, Claudio; Gatziu Grivas, Stella04B - Beitrag Konferenzschrift