Doing Emotion. Emotion Management in German Care Planning Conferences
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Autor:innen
Autor:in (Körperschaft)
Publikationsdatum
11/2019
Typ der Arbeit
Studiengang
Sammlung
Typ
01A - Beitrag in wissenschaftlicher Zeitschrift
Herausgeber:innen
Herausgeber:in (Körperschaft)
Betreuer:in
Übergeordnetes Werk
Journal of Social Work Practice
Themenheft
DOI der Originalpublikation
Reihe / Serie
Reihennummer
Jahrgang / Band
33
Ausgabe / Nummer
4
Seiten / Dauer
403-418
Patentnummer
Verlag / Herausgebende Institution
Taylor & Francis
Verlagsort / Veranstaltungsort
Auflage
Version
Programmiersprache
Abtretungsempfänger:in
Praxispartner:in/Auftraggeber:in
Zusammenfassung
Social work practice makes up part of modern people processing organisations. In their role of a person-related service provider, professionals intervene into the life circumstances of a clientele who regularly suffers from emotionally distressing experiences and critical thresholds of their living conditions. Emotions (one’s own and those of the other) are therefore part of the professionals’ everyday life experiences. Social workers must deal with contingent situations and social relationships frequently shaped by affection and multiple feelings that are only partly predictable. This paper aims to make analytically palpable the mostly ordinary and unobtrusive display of emotional states of the participants during a professional/client encounter. It argues that emotions are pervasively present in the professional/client interaction and that their management is pivotal to realise and secure a stable and resilient working relationship as a bedrock for sustained activities in a series. Based on two longer transcripts of audio-recorded German childcare planning conferences (CPC) referring to residential care it will be shown how feelings and emotions are locally managed in situ supporting the clients’ respect and self-esteem during an institutionally goal-driven meeting even if they do not refer to them in an explicit or verbal kind.
Schlagwörter
Emotion, Conversation Analysis, Social Work Practice
Fachgebiet (DDC)
Veranstaltung
Startdatum der Ausstellung
Enddatum der Ausstellung
Startdatum der Konferenz
Enddatum der Konferenz
Datum der letzten Prüfung
ISBN
ISSN
0265-0533
1465-3885
1465-3885
Sprache
Englisch
Während FHNW Zugehörigkeit erstellt
Ja
Publikationsstatus
Veröffentlicht
Begutachtung
Peer-Review der ganzen Publikation
Open Access-Status
Lizenz
Zitation
MESSMER, Heinz, 2019. Doing Emotion. Emotion Management in German Care Planning Conferences. Journal of Social Work Practice. November 2019. Bd. 33, Nr. 4, S. 403–418. DOI 10.1080/02650533.2019.1681949. Verfügbar unter: https://irf.fhnw.ch/handle/11654/30268