Auflistung nach Autor:in "Hinkelmann, Knut"

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A Case Modelling Language for Process Variant Management in Case-based Reasoning
(2015) Cognini, Riccardo; Hinkelmann, Knut; Martin, Andreas
04B - Beitrag Konferenzschrift
A computational literature analysis of conversational AI research with a focus on the coaching domain
(2022) Pande, Charuta; Fill, Hans-Georg; Hinkelmann, Knut; Hinkelmann, Knut; Gerber, Aurona
We conduct a computational analysis of the literature on Conversational AI. We identify the trend based on all publications until the year 2020. We then concentrate on the publications for the last five years between 2016 and 2020 to find out the top ten venues and top three journals where research on Conversational AI has been published. Further, using the Latent Dirichlet Allocation (LDA) topic modeling technique, we discover nine important topics discussed in Conversational AI literature and specifically two topics related to the area of coaching. Finally, we detect the key authors who have contributed significantly to Conversational AI research and area(s) related to coaching. We determine the key authors' areas of expertise and how the knowledge is distributed across different regions. Our findings show an increasing trend and thus, an interest in Conversational AI research, predominantly from the authors in Europe.
04B - Beitrag Konferenzschrift
A cyber attack simulation for teaching cybersecurity
(2023) Scherb, Christopher; Heitz, Luc; Grimberg, Frank; Grieder, Hermann; Maurer, Marcel; Gerber, Aurona; Hinkelmann, Knut
With the rising number of cyberattacks, such as ransomware attacks and cyber espionage, educating non-cybersecurity professionals to recognize threats has become more important than ever before. However, traditional training methods, such as phishing awareness campaigns, training videos and assessments have proven to be less effective over time. Therefore, it is time to rethink the approach on how to train cyber awareness. In this paper we suggest an alternative approach -- a serious game -- to educate awareness for common cyberattacks. While many serious games for cybersecurity education exist, all follow a very similar approach: showing people the effects of a cyber attack on their own system or company network. For example, one of the main tasks in these games is to sort out phishing mails. We developed and evaluated a new type of cybersecurity game: an attack simulator, which shows the entire setting from a different perspective. Instead of sorting out phishing mails the players should write phishing mails to trick potential victims and use other forms of cyberattacks. Our game explains the intention of each attack and shows the consequences of a successful attack. This way, we hope, players will get a better understanding on how to detect cyberattacks.
04B - Beitrag Konferenzschrift
A decision-support approach for university incubators
(Springer, 2024) Laurenzi, Emanuele; Meyer, Dario; Moesch, Patrick; Hinkelmann, Knut; Smuts, Hanlie
04A - Beitrag Sammelband
A dialog-based tutoring system for project-based learning in information systems education
(Springer, 2020) Witschel, Hans Friedrich; Diwanji, Prajakta; Hinkelmann, Knut; Dornberger, Rolf
04A - Beitrag Sammelband
A flexible, extendable and adaptable model to support AI coaching
(Springer, 2023) Duhan, Ritu; Pande, Charuta; Martin, Andreas; Hinkelmann, Knut; López-Pellicer, Francisco J.; Polini, Andrea
We present a model based on coaching definitions, concepts, and theories to support AI coaching. The model represents the evidence-based coaching practice in different coaching domains by identifying the common elements in the coaching process. We then map the elements of the coaching model with Conversational AI design and development strategies to highlight how an AI coach can be instantiated from the model. We showcase the instantiation through an example use case of an HIV coaching chatbot.
04B - Beitrag Konferenzschrift
A hybrid intelligent approach for the support of higher education students in literature discovery
(2022) Prater, Ryan; Laurenzi, Emanuele; Martin, Andreas; Hinkelmann, Knut; Fill, Hans-Georg; Gerber, Aurona; Lenat, Doug; Stolle, Reinhard; van Harmelen, Frank
In this paper, we present a hybrid intelligent approach that combines knowledge engineering, machine learning, and human intervention to automatically recommend literature resources relevant for a high quality of literature discovery. The primary target group that we aim to support is higher education students in their first experiences with research works. The approach builds a knowledge graph by leveraging a logistic regression algorithm which is first parameterized and then influenced by the interventions of a supervisor and a student, respectively. Both interventions allow continuous learning based on both the supervisor’s preferences (e.g. high score of H-index) and the student’s feedback to the resulting literature resources. The creation of the hybrid intelligent approach followed the Design-Science Research methodology and is instantiated in a working prototype named PaperZen. The evaluation was conducted in two complementary ways: (1) by showing how the design requirements manifest in the prototype, and (2) with an illustrative scenario in which a corpus of a research project was taken as a source of truth. A small subset from the corpus was entered into the PaperZen and Google Scholar, independently. The resulting literature resources were compared with the corpus of a research project and show that PaperZen outperforms Google Scholar
04B - Beitrag Konferenzschrift
A Modelling Environment for Business Process as a Service
(Springer, 2016) Kurjakovic, Sabrina; Lammel, Benjamin; Woitsch, Robert; Kritikos, Kyriakos; Hinkelmann, Knut; Krogstie, John; Mouratidis, Haralambos; Su, Jianwen
Business processes can benefit from cloud offerings, but bridging the gap between business requirements and technical solutions is still a big challenge. We propose Business Process as a Service (BPaaS) as a main concept for the alignment of business process with IT in the cloud. The mechanisms described in this paper provide modelling facilities for both business and IT levels: (a) a graphical modelling environment for processes, workflows and service requirements, (b) an extension of an enterprise ontology with cloud-specific concepts, (c) semantic lifting of graphical models and (d) SPARQL querying and inferencing for semantic alignment of business and cloud IT.
04B - Beitrag Konferenzschrift
A new approach for teaching programming: model-based agile programming (MBAD)
(ACM, 2023) Telesko, Rainer; Spahic, Maja; Hinkelmann, Knut; Pande, Charuta
Designing courses for introductory programming courses with a heterogeneous audience (business and IT background as well) is a challenging task. In an internal project of the School of Business at the FHNW University of Applied Sciences and Arts Northwestern Switzerland (FHNW) a group of lecturers developed a concept entitled “Model-based agile development” (MBAD) which supports the learning of elementary programming concepts in an agile environment and builds the basis for advanced courses. MBAD will be used as a basic learning module for various Bachelor programs at the FHNW.
04B - Beitrag Konferenzschrift
A new paradigm for the continuous alignment of business and IT: combining enterprise architecture modelling and enterprise ontology
(Elsevier, 2016) Hinkelmann, Knut; Gerber, Aurona; Karagiannis, Dimitris; Thönssen, Barbara; van der Merwe, Alta; Woitsch, Robert
The paper deals with Next Generation Enterprise Information Systems in the context of Enterprise Engineering. The continuous alignment of business and IT in a rapidly changing environment is a grand challenge for today’s enterprises. The ability to react timeously to continuous and unexpected change is called agility and is an essential quality of the modern enterprise. Being agile has consequences for the engineering of enterprises and enterprise information systems. In this paper a new paradigm for next generation enterprise information systems is proposed, which shifts the development approach of model-driven engineering to continuous alignment of business and IT for the agile enterprise. It is based on a metamodelling approach, which supports both human-interpretable graphical enterprise architecture and machine-interpretable enterprise ontologies. Furthermore, next generation enterprise information systems are described, which embed modelling tools and algorithms for model analysis.
01A - Beitrag in wissenschaftlicher Zeitschrift
A Semantically-Enhanced Modelling Environment for Business Process as a Service
(02.11.2016) Kurjakovic, Sabrina; Lammel, Benjamin; Laurenzi, Emanuele; Woitsch, Robert; Hinkelmann, Knut
06 - Präsentation
A semantically-enhanced modelling environment for business process as a service
(IEEE, 2017) Hinkelmann, Knut; Kurjakovic, Sabrina; Lammel, Benjamin; Laurenzi, Emanuele; Woitsch, Robert; Li, Gang; Yu, Yale
In this paper we present a hybrid modeling approach which supports the continuous alignment of business and IT in the cloud. Business Process as a Service provides the end-to-end cloud support for business processes instead of single applications. A graphical modelling environment allows non-technical modelers to design business processes and to specify requirements in human-interpretable way. Via semantic lifting, the graphical models can be annotated with classes and values from an enterprise ontology. The BPaaS Ontology contains the relevant classes for the smart Business and IT-Cloud alignment. It supports the modeler in using a standard terminology and thus ensures consistent modeling. A Semantically-Enhanced Modelling Environment for Business Process as a Service. Available from: https://www.researchgate.net/publication/308396155_A_Semantically-Enhanced_Modelling_Environment_for_Business_Process_as_a_Service [accessed May 29, 2017].
04B - Beitrag Konferenzschrift
A system of customer co-creation for new product development of digital products with a pilot study of the Swiss media industry
(2023) Le Cunff, Eric; Schlick, Sandra; Gerber, Aurona; Hinkelmann, Knut
In the age of digitisation, the media industry is faced with declining advertising revenues. Therefore, the focus on the development of new digital products is a key element to survive in such a fast-changing market and to increase the innovation performance. One of the most important elements thereby is the involvement of customers as co-creators in the new product development (NPD) process, so that new digital products are developed that are in demand on the market. However, the process of how companies turn external knowledge from customers into knowledge creation for generating new ideas and the development of innovative products has not been analysed. This pilot study, which presents an initial system of customer co-creation for NPD of digital products from the literature and searches for similarities and dissimilarities through an abductive qualitative data analysis from interviews with three managers in three different Swiss media companies, explores this unresolved research gap. The system of this study is based on an overarching phase model, which is derived from Application Lifecycle Management (ALM). The process anchored in it, which focuses on the customer co-creation of digital products, integrates process elements from the two user-centered approaches, namely User Centered Design (UCD) and Design Thinking (DT). The results from the interviews show that the system is largely in line with the NPD process procedures in the three media companies. It was found that customers can be involved everywhere in the NPD process, but that this is not yet implemented in practice. However, as the future ambition in media companies is to become even more customer- centric, the proposed system in this study is very promising.
04B - Beitrag Konferenzschrift
A viewpoint-based case-based reasoning approach utilising an enterprise architecture ontology for experience management
(Taylor & Francis, 28.03.2016) Martin, Andreas; Emmenegger, Sandro; Hinkelmann, Knut; Thönssen, Barbara
The accessibility of project knowledge obtained from experiences is an important and crucial issue in enterprises. This information need about project knowledge can be different from one person to another depending on the different roles he or she has. Therefore, a new ontology-based case-based reasoning (OBCBR) approach that utilises an enterprise ontology is introduced in this article to improve the accessibility of this project knowledge. Utilising an enterprise ontology improves the case-based reasoning (CBR) system through the systematic inclusion of enterprise-specific knowledge. This enterprise-specific knowledge is captured using the overall structure given by the enterprise ontology named ArchiMEO, which is a partial ontological realisation of the enterprise architecture framework (EAF) ArchiMate. This ontological representation, containing historical cases and specific enterprise domain knowledge, is applied in a new OBCBR approach. To support the different information needs of different stakeholders, this OBCBR approach has been built in such a way that different views, viewpoints, concerns and stakeholders can be considered. This is realised using a case viewpoint model derived from the ISO/IEC/IEEE 42010 standard. The introduced approach was implemented as a demonstrator and evaluated using an application case that has been elicited from a business partner in the Swiss research project.
01A - Beitrag in wissenschaftlicher Zeitschrift
Action fields of digital transformation - a review and comparative analysis of digital transformation maturity models and frameworks
(edition gesowip, 2019) Bumann, Jimmy; Peter, Marc K.; Verkuil, Arie Hans; Hinkelmann, Knut; Aeschbacher, Marc
04A - Beitrag Sammelband
Adapting an Enterprise Architecture for Business Intelligence
(2015) von Bergen, Pascal; Hinkelmann, Knut; Witschel, Hans Friedrich
04B - Beitrag Konferenzschrift
Adaptive Processes using Business Rules and Ontologies
(2007) Hinkelmann, Knut
04B - Beitrag Konferenzschrift
Added Value of Sociofact Analysis for Business Agility
(The AAAI Press, 2011) Hinkelmann, Knut; Riss, Uwe V.; Magenheim, Johannes; Reinhardt, Wolfgang; Nelkner, Tobias; Hinkelmann, Knut; Thönssen, Barbara
The increasing agility of business requires an accelerated adaptation of organizations to continuously changing conditions. Individual and organizational learning are prominent means to achieve this. Hereby learning is always accompanied by the development of knowledge artifacts. For the entire of learning and artifact development the term knowledge maturing has been introduced recently, which focuses on these three manifestations of knowledge: cognifacts, sociofacts, and artifacts. In this paper we will focus on sociofacts as the subject-bound knowledge manifestation of social actions. Sociofacts are rooted in respective cognifacts play an independent role due to their binding to collective actions and subjects. These are particularly difficult to grasp but play a decisive role for the performance of organizations and the collaboration in there. The presented paper approaches the notion of sociofacts, discusses them on a theoretical level and establishes a first formal notation for sociofacts. We use the case of a merger between two companies to describe the advantages of sociofact analysis for such process. Some sociofact related problems during a merger are described and possible solutions are presented. We identify technical approaches for seizing sociofacts from tool-mediated social interaction and discuss open question for future research.
04B - Beitrag Konferenzschrift
Adopting AI in the banking sector - The wealth management perspective
(Springer, 2021) Wittmann, Xinhua; Lutfiju, Flutra; Gerber, Aurona; Hinkelmann, Knut
While interest in understanding the impact of Artificial Intelligence (AI) in the real world has been growing, there is limited research on what digital transformation means in the banking sector. The present paper aims to address this gap in the literature by means of a field study based on 11 interviews with wealth managers from across front, middle and back offices in a large Swiss bank. Our analyses suggest bank employees have relatively positive attitudes toward the adoption of new technologies. According to the research, the top three advantages for adopting AI in wealth management are: efficiency, enhanced clients’ experience and better customer insight. Yet, AI also brings new challenges to banking. Obstacles identified include process complexity, greater maintenance effort, and increased regulatory requirements. Still, AI is expected to change the banking model to an integrated, hybrid and leaner operation with digital processes that offer front-to-back solutions. With respect to the future of the bank workforce, hiring tech-savvy talent will be crucial. AI will be able to free bank employees from repetitive jobs for more interesting and creative tasks.
04B - Beitrag Konferenzschrift
Agile management in cybersecurity
(2023) Asprion, Petra; Giovanoli, Claudio; Scherb, Christopher; Bhat, Sourabha; Gerber, Aurona; Hinkelmann, Knut
Cybersecurity management has emerged as a topic of growing importance on a global scale. Applying traditional management practices to cybersecurity is often too cumbersome and can lead to significant delays. Today's enterprises must be able to adapt to ever-evolving digital threats and act with corresponding agility and flexibility. Agile methods are well suited for projects without a defined scope, duration, tasks, and resources and has been identified as suitable for meeting the management challenges of cybersecurity teams. Based on an in-depth literature review, this study assumed that adopting an agile approach to cybersecurity helps organizations manage cybersecurity effectively. A first prototypical model was developed and evaluated which combines agile methods with cybersecurity functions - based on a recognized reference model.
04B - Beitrag Konferenzschrift