• An Evaluation of Australian and Swiss E-Shops in the Grocery Sector 

      Kurnia, Sherah; Schubert, Petra; Leimstoll, Uwe (2005)
      Proceedings of the 38th HICSS Conference
      The Extended Web Assessment Method (EWAM) is an evaluation tool specifically created for the assessment of electronic commerce applications. The method is based on an evaluation grid that includes a set of criteria with ...
      04B - Beitrag Konferenzschrift
    • An Evaluation of On-line Grocery Services in Australia from a Consumers? Viewpoint 

      Kurnia, Sherah; Schubert, Petra (2004)
      Proceedings of the Twelfth CollECTeR Workshop on eCommerce
      Study of online grocery shopping, particularly in relation to the evaluation of web sites that facilitate this service, has been limited in number. To enrich the existing studies, this paper assesses various Australian web ...
      04B - Beitrag Konferenzschrift
    • Selling Books Online: An Evaluation of Australian and Swiss E-Shops 

      Leimstoll, Uwe; Kurnia, Sherah; Schubert, Petra (2005)
      Proceedings of the 18th Bled eConference, eIntegration in Action
      The Extended Web Assessment Method (EWAM) is an evaluation tool specifically created for the assessment of electronic commerce applications. One of the oldest evaluation methods of its kind, EWAM has been revised and ...
      04B - Beitrag Konferenzschrift
    • Toward Achieving Customer Satisfaction in Online Grocery Shopping: Lessons Learned from Australian and Swiss Cases 

      Kurnia, Sherah; Schubert, Petra (2006)
      Electronic Customer Relationship Management
      Online grocery shopping has been expected to grow significantly in the next few years. It is important for online merchants to ensure customer satisfaction in order to increase customer loyalty and attract new customers. ...
      04 - Beitrag Sammelband oder Konferenzschrift