Martin, Andreas

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Martin, Andreas

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  • Publikation
    Ontology-driven enhancement of process mining with domain knowledge
    (Sun SITE, Informatik V, RWTH Aachen, 2023) Eichele, Simon; Hinkelmann, Knut; Spahic, Maja; Martin, Andreas; Fill, Hans-Georg; Gerber, Aurona; Hinkelmann, Knut; Lenat, Doug; Stolle, Reinhard; Harmelen, Frank van [in: Proceedings of the AAAI 2023 Spring Symposium on Challenges Requiring the Combination of Machine Learning and Knowledge Engineering (AAAI-MAKE 2023)]
    Process mining is a technique used to analyze and understand business processes. It uses as input the event log, a type of data used to represent the sequence of activities occurring within a business process. An event log typically contains information such as the case ID, the performed activity’s name, the activity’s timestamp, and other data associated with the activity. By analyzing event logs, organizations can gain a deeper understanding of their business processes, identify areas for improvement, and make data-driven decisions to optimize their operations. However, as the event logs contain data collected from different systems involved in the process, such as ERP, CRM, or WfMS systems, they often lack the necessary context and knowledge to analyze and fully comprehend business processes. By extending the event logs with domain knowledge, organizations can gain a more complete and accurate insight into their business processes and make more informed decisions about optimizing them. This paper presents an approach for enhancing process mining with domain knowledge preserved in domain-specific OWL ontologies. Event logs are typically stored in structured form in relational databases. This approach first converts the process data into an event log which is then mapped with ontology concepts. The ontology contains classes and individuals representing background knowledge of the domain, which supports the understanding of the data. A class for the specific activities forms the link between the event log and the ontology. In this manner, it is possible to map the domain knowledge to a particular case and activity. This allows to determine conditions that must be satisfied for executing tasks and to prune discovered process models if they are too complex. This approach is demonstrated using data from the student admission process at FHNW and has been implemented in Protégé.
    04B - Beitrag Konferenzschrift
  • Publikation
    New hybrid techniques for business recommender systems
    (MDPI, 2022) Martin, Andreas [in: Applied Sciences]
    Besides the typical applications of recommender systems in B2C scenarios such as movie or shopping platforms, there is a rising interest in transforming the human-driven advice provided, e.g., in consultancy via the use of recommender systems. We explore the special characteristics of such knowledge-based B2B services and propose a process that allows incorporating recommender systems into them. We suggest and compare several recommender techniques that allow incorporating the necessary contextual knowledge (e.g., company demographics). These techniques are evaluated in isolation on a test set of business intelligence consultancy cases. We then identify the respective strengths of the different techniques and propose a new hybridisation strategy to combine these strengths. Our results show that the hybridisation leads to substantial performance improvement over the individual methods.
    01A - Beitrag in wissenschaftlicher Zeitschrift
  • Publikation
    A hybrid intelligent approach for the support of higher education students in literature discovery
    (2022) Prater, Ryan; Laurenzi, Emanuele; Martin, Andreas; Hinkelmann, Knut; Fill, Hans-Georg; Gerber, Aurona; Lenat, Doug; Stolle, Reinhard; van Harmelen, Frank [in: Proceedings of the AAAI 2022 Spring Symposium on Machine Learning and Knowledge Engineering for Hybrid Intelligence (AAAI-MAKE 2022)]
    In this paper, we present a hybrid intelligent approach that combines knowledge engineering, machine learning, and human intervention to automatically recommend literature resources relevant for a high quality of literature discovery. The primary target group that we aim to support is higher education students in their first experiences with research works. The approach builds a knowledge graph by leveraging a logistic regression algorithm which is first parameterized and then influenced by the interventions of a supervisor and a student, respectively. Both interventions allow continuous learning based on both the supervisor’s preferences (e.g. high score of H-index) and the student’s feedback to the resulting literature resources. The creation of the hybrid intelligent approach followed the Design-Science Research methodology and is instantiated in a working prototype named PaperZen. The evaluation was conducted in two complementary ways: (1) by showing how the design requirements manifest in the prototype, and (2) with an illustrative scenario in which a corpus of a research project was taken as a source of truth. A small subset from the corpus was entered into the PaperZen and Google Scholar, independently. The resulting literature resources were compared with the corpus of a research project and show that PaperZen outperforms Google Scholar
    04B - Beitrag Konferenzschrift
  • Publikation
    Hybrid conversational AI for intelligent tutoring systems
    (Sun SITE, Informatik V, RWTH Aachen, 2021) Martin, Andreas [in: Proceedings of the AAAI 2021 Spring Symposium on Combining Machine Learning and Knowledge Engineering (AAAI-MAKE 2021)]
    We present an approach to improve individual and self-regulated learning in group assignments. We focus on supporting individual reflection by providing feedback through a conversational system. Our approach leverages machine learning techniques to recognize concepts in student utterances and combines them with knowledge representation to infer the student’s understanding of an assignment’s cognitive requirements. The conversational agent conducts end-to-end conversations with the students and prompts them to reflect and improve their understanding of an assignment. The conversational agent not only triggers reflection but also encourages explanations for partial solutions.
    04B - Beitrag Konferenzschrift
  • Publikation
    Visualization of patterns for hybrid learning and reasoning with human involvement
    (Springer, 2020) Martin, Andreas [in: New trends in business information systems and technology]
    04A - Beitrag Sammelband
  • Publikation
    Towards AI-based solutions in the system development lifecycle
    (2020) Martin, Andreas...Peraic, Martin [in: Proceedings of the AAAI 2020 Spring Symposium on Combining Machine Learning and Knowledge Engineering in Practice (AAAI-MAKE 2020)]
    Many teams across different industries and organizations explicitly apply agile methodologies such as Scrum in their system development lifecycle (SDLC). The choice of the technology stack, the programming language, or the decision whether AI solutions could be incorporated into the system design either is given by corporate guidelines or is chosen by the project team based on their individual skill set. The paper describes the business case of implementing an AI-based automatic passenger counting system for public transportation, shows preliminary results of the prototype using anonymous passenger recognition on the edge with the help of Google Coral devices.It shows how different solutions could be integrated with the help of rule base systems and how AI-based solutions could be established in the SDLC as valid and cost-saving alternatives to traditionally programmed software components.
    04B - Beitrag Konferenzschrift
  • Publikation
    Combining symbolic and sub-symbolic AI in the context of education and learning
    (2020) Telesko, Rainer; Jüngling, Stephan; Gachnang, Phillip; Martin, Andreas; Hinkelmann, Knut; Fill, Hans-Georg; Gerber, Aurona; Lenat, Doug; Stolle, Reinhard; van Harmelen, Frank [in: Proceedings of the AAAI 2020 Spring Symposium on Combining Machine Learning and Knowledge Engineering in Practice (AAAI-MAKE 2020)]
    Abstraction abilities are key to successfully mastering the Business Information Technology Programme (BIT) at the FHNW (Fachhochschule Nordwestschweiz). Object-Orientation (OO) is one example - which extensively requires analytical capabilities. For testing the OO-related capabilities a questionnaire (OO SET) for prospective and 1st year students was developed based on the Blackjack scenario. Our main target of the OO SET is to identify clusters of students which are likely to fail in the OO-related modules without a substantial amount of training. For the interpretation of the data the Kohonen Feature Map (KFM) is used which is nowadays very popular for data mining and exploratory data analysis. However, like all sub-symbolic approaches the KFM lacks to interpret and explain its results. Therefore, we plan to add - based on existing algorithms - a “postprocessing” component which generates propositional rules for the clusters and helps to improve quality management in the admission and teaching process. With such an approach we synergistically integrate symbolic and sub-symbolic artificial intelligence by building a bridge between machine learning and knowledge engineering.
    04B - Beitrag Konferenzschrift
  • Publikation
    ArchiMEO: A standardized enterprise ontology based on the ArchiMate conceptual model
    (2020) Martin, Andreas [in: Proceedings of the 8th International Conference on Model-Driven Engineering and Software Development]
    Many enterprises face the increasing challenge of sharing and exchanging data from multiple heterogeneous sources. Enterprise Ontologies can be used to effectively address such challenge. In this paper, we present an Enterprise Ontology called ArchiMEO, which is based on an ontological representation of the ArchiMate standard for modeling Enterprise Architectures. ArchiMEO has been extended to cover various application domains such as supply risk management, experience management, workplace learning and business process as a service. Such extensions have successfully proven that our Enterprise Ontology is beneficial for enterprise applications integration purposes.
    04B - Beitrag Konferenzschrift
  • Publikation
    Reports of the AAAI 2019 Spring Symposium Series
    (American Association for Artificial Intelligence, 2019) Martin, Andreas [in: AI Magazine]
    The AAAI 2019 Spring Series was held Monday through Wednesday, March 25–27, 2019 on the campus of Stanford University, adjacent to Palo Alto, California. The titles of the nine symposia were Artificial Intelligence, Autonomous Machines, and Human Awareness: User Interventions, Intuition and Mutually Constructed Context; Beyond Curve Fitting — Causation, Counterfactuals and Imagination-Based AI; Combining Machine Learning with Knowledge Engineering; Interpretable AI for Well-Being: Understanding Cognitive Bias and Social Embeddedness; Privacy- Enhancing Artificial Intelligence and Language Technologies; Story-Enabled Intelligence; Towards Artificial Intelligence for Collaborative Open Science; Towards Conscious AI Systems; and Verification of Neural Networks.
    01A - Beitrag in wissenschaftlicher Zeitschrift
  • Publikation
    Virtual bartender: a dialog system combining data-driven and knowledge-based recommendation
    (2019) Hinkelmann, Knut; Blaser, Monika; Faust, Oliver; Horst, Alexander; Mehli, Carlo; Martin, Andreas; Hinkelmann, Knut; Gerber, Aurona; Lenat, Doug; van Harmelen, Frank; Clark, Peter [in: Proceedings of the AAAI 2019 Spring Symposium on Combining Machine Learning with Knowledge Engineering (AAAI-MAKE 2019)]
    This research is about combination of data-driven and knowledge-based recommendations The research is made in an application scenario for whisky recommendation, where a guest chats with a recommender system. Preferences about taste are difficult to express and the knowledge about taste is tacit and thus can hardly be represented and used adequately. People or not aware of how to describe flavors in a standardized way and how to do a justified choice. This is because knowledge about taste is mainly tacit knowledge. To deal with this knowledge, data-driven recommendation is adequate. On the other hand, in particular experienced customers use knowledge about distilleries, locations and the distillery process to express their preferences and want to have arguments for the recommended products. This shows that a combination of data-driven and knowledge-based recommendations is appropriate in areas where tacit knowledge and explicit knowledge are available.
    04B - Beitrag Konferenzschrift