2019, Sultan, Jamil, Bechter, Clemens

Islamic financial institutions must comply with the Shari‘ah law. This makes them distinctly different from conventional Western banks. Big Data Analytics (BDA) is a technology and as such regarded as culture-free. There are a few pilot BDA projects in conventional banks but none in Islamic banking. Our paper fills a research gap by analyzing possible applications and implications of BDA for Islamic banks and its regulatory institutions. Our field research showed that the benefits of BDA are already here or will flourish within the coming five years. Implications of our research are that Islamic Banks must start drafting a roadmap for their organization. Risk management is one area where BDA can be of great benefit.

2019, Grishikashvili, Ketty, Bechter, Clemens

Big data analytics (BDA) are based on massive amounts of structured and unstructured data and should extract meaningful, accurate, and relevant data. However, what is considered as meaningful and relevant is a perception of the analyst. In our paper we focused on perceptions and not on the technical implementation of BDA. For this we looked into one of the most advanced services - the financial services market in the UK. We chose eight independent financial advisors who have had first-hand experiences with large amounts of structured and unstructured data. Results show that there is moderate enthusiasm about the new possibilities of BDA such as better decision making and better market segmentation. This implies the necessity for easy to use tools and training on the side of the financial advisor as well as on the client's side. The paper fills a research gap by analysing the actual impact of BDA on a real company and trying to measure the value of BDA for a financial organisation in form of improved customer relationship through prescriptive analytics.