Schwaninger, Adrian
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Schwaninger, Adrian
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- PublikationExpertise, automation and trust in X-ray screening of cabin baggage(Frontiers, 2019) Chavaillaz, Alain; Schwaninger, Adrian; Michel, Stefan; Sauer, Jürgen [in: Frontiers in Psychology]X-ray screening of passenger baggage is a key component in aviation security. The current study investigated how experts and novices performed in an X-ray baggage screening task while being assisted by an adaptable diagnostic aid. Furthermore, it examined how both groups operated and trusted this automated system. 30 experts (certified screeners) and 31 novices (students) had to indicate whether a target item (either a knife or a gun) was present in a series of X-ray images of cabin baggage. Half of the participants could choose between three different support levels of the diagnostic aid (DA): (1) no support, (2) a cue indicating the presence of a potential target without locating it, or (3) a cue indicating the presence of a potential target by surrounding it with a red frame. As expected, experts achieved higher detection performance (d’), were more self-confident and felt more competent in achieving the task than novices. Fur-thermore, experts experienced less time pressure and fatigue. Although both groups used the DA in a comparable way (in terms of support level used and frequency of level switches), re-sults showed a performance increase for novices working with the DA compared to novices without support. This benefit of DA was not observed for experts. Interestingly, despite no differ-ence in perceived trust ratings, experts were more compliant (i.e., following DA recommenda-tions when it indicated the presence of a target) and reliant (i.e., following DA recommendations when it indicated the absence of a target) than novices. Altogether, the results of the present study suggested that novices benefited more from a DA than experts. Furthermore, compliance and reliance on DA seemed to depend on expertise with the task. Since experts should be bet-ter at assessing the reliability of the DA than novices, they may have used the DA as ‘back-up’ to confirm their decisions based on expertise (confirmatory function), while novices may have used it as a guide to base their decisions on (support function). Finally, trust towards a DA was associated with the degree to which participants found the DA useful.01A - Beitrag in wissenschaftlicher Zeitschrift
- PublikationEffects of time on task, breaks, and target prevalence on screener performance in an X-ray image inspection task(2019) Buser, Daniela; Sterchi, Yanik; Schwaninger, Adrian; John, Mala [in: 53rd IEEE International Carnahan Conference on Security Technology]Currently, it is not clear how long security officers can maintain their performance when inspecting X-ray images of passenger bags for prohibited items. New technologies and working environments in airport security screening could profit from longer screening durations, and they might also facilitate performance upkeep. In our study, two groups of security officers conducted a one-hour simulated cabin baggage screening task. One group took 10-minute breaks every 20 minutes; the other worked continuously. Both groups worked under two different target prevalence conditions. Results showed a shift in response tendency that developed at the beginning of the task. Moreover, security officers were able to maintain their visual inspection performance over the course of one hour. There was no difference in performance between the group with breaks and the group without breaks. These results lay the groundwork for further testing longer screening durations in the field.04 - Beitrag Sammelband oder Konferenzschrift