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dc.contributor.authorBaeriswyl-Zurbriggen, Sophie
dc.contributor.authorKrause, Andreas
dc.contributor.authorSchwaninger, Adrian
dc.date.accessioned2017-01-27T10:24:34Z
dc.date.available2017-01-27T10:24:34Z
dc.date.issued2016
dc.identifier.doihttps://doi.org/10.3389/fpsyg.2016.00663
dc.identifier.urihttp://hdl.handle.net/11654/24091
dc.identifier.urihttp://dx.doi.org/10.26041/fhnw-939
dc.description.abstractThe growing threat of terrorism has increased the importance of aviation security and the work of airport security officers (screeners). Nonetheless, airport security research has yet to focus on emotional exhaustion and job satisfaction as major determinants of screeners’ job performance. The present study bridges this research gap by applying the job demands–resources (JD–R) model and using work–family conflict (WFC) as an intervening variable to study relationships between work characteristics (workload and supervisor support), emotional exhaustion, and job satisfaction in 1,127 screeners at a European airport. Results of structural equation modeling revealed that (a) supervisorsupport as a major job resource predicted job satisfaction among screeners; (b) workload as a major job demand predicted their emotional exhaustion; and (c) WFC proved to be a promising extension to the JD–R model that partially mediated the impact of supervisor support and workload on job satisfaction and emotional exhaustion. Theoretical and practical implications are discussed.
dc.language.isoen_US
dc.relation.ispartofFrontiers in Psychology
dc.accessRightsAnonymous
dc.subject.ddc150 - Psychologiede
dc.titleEmotional exhaustion and job satisfaction in airport security officers. Work-family conflict mediator in the job demands-resources model
dc.type01 - Zeitschriftenartikel, Journalartikel oder Magazin
dc.audienceScience
fhnw.publicationStatePublished
fhnw.ReviewTypeAnonymous ex ante peer review of a complete publication
fhnw.InventedHereYes
fhnw.PublishedSwitzerlandYes
fhnw.pagination1-13
fhnw.IsStudentsWorkno
fhnw.publicationOnlineJa


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