Designing Rooms for Virtual, Informal Communication: Reciprocal Awareness as a Central Criterion
04 - Beitrag Sammelband oder Konferenzschrift
The trend towards decentralized collaboration in companies leads to challenges for informal communication because spatial proximity is missing. This is a problem since informal communication is considered to be key for successful collaboration. Telepresence systems, which connect distant places, are potential solutions. However, little is known about which conditions are beneficial and which ones detrimental to informal communication. In this qualitative study, conditions which further informal communication, were examined in different virtual café settings. A method was developed which combined participatory design with a qualitative experiment. In the Usability Lab of the University of Arts and Sciences Northwestern Switzerland (FHNW), 19 people (N 19) tried out various virtual café settings, analyzed requirements for optimization and subsequently tested them. At the same time, 20 group interviews were conducted and analyzed according to the principles of heuristic-detecting social research. Three subcategories which influence each other were identified as key results (awareness, privacy and control). These three subcategories need to be balanced when a virtual café (room and technology) is designed. Furthermore, encouraging (reciprocal) awareness could also be a possible solution.
DOI der Originalausgabehttps://doi.org/10.1007/978-3-662-53305-5_14
Advances in Ergonomic Design of Systems, Products and Processes : Proceedings of the Annual Meeting of GfA 2016
Verlag / Hrsg. Institution
Verlagsort / Veranstaltungsort
Anzeige der Einträge mit ähnlichem Titel, Autor/Autorin, Urheber/Urheberin und Thema.
Communicative Competence and Participation over the Lifespan. Theoretical and Methodological Issues in Research on Augmentative and Alternative Communication. Lage, Dorothea (2008-01-06)03 - Sammelband
Mahrer, Alban; Mertens, MirkoMany companies are now working together with employees in distributed locations. Informal communication, which has been found to be an important factor for successful collaboration, is strongly diminished over spatial ...00 - Projekt
Smartphones as multimodal communication devices to facilitate clinical knowledge processes a randomized controlled trial. Pimmer, Christoph; Mateescu, Magdalena; Zahn, Carmen; Genewein, Urs (2013-11-01)Journal of Medical Internet ResearchBackground: Despite the widespread use and advancements of mobile technology that facilitate rich communication modes, there is little evidence demonstrating the value of smartphones for effective interclinician communication ...01 - Zeitschriftenartikel, Journalartikel oder Magazin