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dc.contributor.authorFlepp, Corsin
dc.contributor.editorSchlick, Christopher Marc
dc.contributor.editorDuckwitz, Sönke
dc.contributor.editorFlemisch, Frank
dc.contributor.editorFrenz, Martin
dc.contributor.editorKuz, Sinem
dc.contributor.editorMertens, Alexander
dc.contributor.editorMütze-Niewöhner, Susanne
dc.date.accessioned2017-04-27T06:18:08Z
dc.date.available2017-04-27T06:18:08Z
dc.date.issued2017-01
dc.identifier.doi10.1007/978-3-662-53305-5_14
dc.identifier.urihttp://hdl.handle.net/11654/24876
dc.identifier.urihttp://dx.doi.org/10.26041/fhnw-1045
dc.description.abstractThe trend towards decentralized collaboration in companies leads to challenges for informal communication because spatial proximity is missing. This is a problem since informal communication is considered to be key for successful collaboration. Telepresence systems, which connect distant places, are potential solutions. However, little is known about which conditions are beneficial and which ones detrimental to informal communication. In this qualitative study, conditions which further informal communication, were examined in different virtual café settings. A method was developed which combined participatory design with a qualitative experiment. In the Usability Lab of the University of Arts and Sciences Northwestern Switzerland (FHNW), 19 people (N 19) tried out various virtual café settings, analyzed requirements for optimization and subsequently tested them. At the same time, 20 group interviews were conducted and analyzed according to the principles of heuristic-detecting social research. Three subcategories which influence each other were identified as key results (awareness, privacy and control). These three subcategories need to be balanced when a virtual café (room and technology) is designed. Furthermore, encouraging (reciprocal) awareness could also be a possible solution.
dc.description.urihttp://dx.doi.org/10.1007/978-3-662-53305-5_14
dc.language.isoen
dc.publisherSpringer
dc.relationEntwicklung und Einführung von Orten für virtuell-informelle Kommunikation (OVIK)
dc.relation.ispartofAdvances in Ergonomic Design of Systems, Products and Processes : Proceedings of the Annual Meeting of GfA 2016
dc.accessRightsAnonymous
dc.subjectDigitization
dc.subjectInformal communication
dc.subjectParticipatory design
dc.subjectQualitative experiment
dc.subjectReciprocal awareness
dc.subjectDecentralized communication
dc.subjectDecentralized cooperation
dc.subjectVirtual communication
dc.subjectComputer-mediated communication
dc.subjectDigitalisierung
dc.subjectVirtuelle Kommunikation
dc.subjectInformelle Kommunikation
dc.subject.ddcAngewandte Psychologiede
dc.subject.ddcVirtual Collaborationde
dc.subject.ddcMedia Psychologyde
dc.titleDesigning Rooms for Virtual, Informal Communication: Reciprocal Awareness as a Central Criterion
dc.type04 - Beitrag Sammelband oder Konferenzschrift
dc.spatialBerlin
dc.audienceScience
fhnw.publicationStatePublished
fhnw.ReviewTypeAnonymous ex ante peer review of a complete publication
fhnw.InventedHereYes
fhnw.PublishedSwitzerlandNo
fhnw.pagination191-208
fhnw.IsStudentsWorkno


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