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dc.contributor.authorMessmer, Heinz
dc.date.accessioned2020-01-13T09:16:33Z
dc.date.available2020-01-13T09:16:33Z
dc.date.issued2019-11
dc.identifier.doi10.1080/02650533.2019.1681949
dc.identifier.urihttps://irf.fhnw.ch/handle/11654/30268
dc.description.abstractSocial work practice makes up part of modern people processing organisations. In their role of a person-related service provider, professionals intervene into the life circumstances of a clientele who regularly suffers from emotionally distressing experiences and critical thresholds of their living conditions. Emotions (one’s own and those of the other) are therefore part of the professionals’ everyday life experiences. Social workers must deal with contingent situations and social relationships frequently shaped by affection and multiple feelings that are only partly predictable. This paper aims to make analytically palpable the mostly ordinary and unobtrusive display of emotional states of the participants during a professional/client encounter. It argues that emotions are pervasively present in the professional/client interaction and that their management is pivotal to realise and secure a stable and resilient working relationship as a bedrock for sustained activities in a series. Based on two longer transcripts of audio-recorded German childcare planning conferences (CPC) referring to residential care it will be shown how feelings and emotions are locally managed in situ supporting the clients’ respect and self-esteem during an institutionally goal-driven meeting even if they do not refer to them in an explicit or verbal kind.en_US
dc.description.urihttps://www.researchgate.net/publication/337416593_Doing_emotion_Emotion_management_in_German_child_care_planning_conferencesen_US
dc.language.isoenen_US
dc.relation.ispartofJournal of Social Work Practiceen_US
dc.accessRightsAnonymous*
dc.subjectEmotion, Conversation Analysis, Social Work Practiceen_US
dc.titleDoing Emotion. Emotion Management in German Care Planning Conferencesen_US
dc.type01 - Zeitschriftenartikel, Journalartikel oder Magazin*
dc.volume33en_US
dc.issue4en_US
dc.audienceScienceen_US
fhnw.publicationStatePublisheden_US
fhnw.ReviewTypeAnonymous ex ante peer review of a complete publicationen_US
fhnw.InventedHereYesen_US
fhnw.PublishedSwitzerlandYesen_US
fhnw.pagination403-418en_US
fhnw.IsStudentsWorknoen_US
fhnw.publicationOnlineJaen_US


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