Varkonyi, Sven2023-12-222023-12-222023https://irf.fhnw.ch/handle/11654/42215SWD AG's knowledge management is conducted using structured repositories such as OneNote and SharePoint, but tacit knowledge remains untapped. The core process of toolmaking with its four phases is not explicitly documented, which exacerbates the lack of integrated mechanisms for knowledge transfer.en330 - WirtschaftModeling processes for the identification, analysis, and optimization of knowledge objects11 - Studentische Arbeit