Customer Experience Modelling and Analysis Framework - A Semantic Lifting Approach for Analyzing Customer Experience

Lammel, BenjaminKorkut, SafakHinkelmann, Knut2017-02-092017-04-212016-12-122251-2039http://hdl.handle.net/11654/24293enCustomer Experience Modelling and Analysis Framework - A Semantic Lifting Approach for Analyzing Customer Experience04B - Beitrag KonferenzschriftGSTF