Swierczek, FredricMonta, Theerawut2024-05-282024-05-2820211744-23891744-237010.1504/ijsom.2020.10023824https://irf.fhnw.ch/handle/11654/43234en330 - WirtschaftKey factors of service quality of B-2-B technology providers01A - Beitrag in wissenschaftlicher Zeitschrift508-535