Kotry, Tarik D.Al-Labban, Amer2023-12-222023-12-222019https://irf.fhnw.ch/handle/11654/40506PwC's Global Mobility Services, the business operating unit that assists companies in managing their global workforce, is currently experiencing incredible change, and as a result, the substance of its services is becoming increasingly complex. While on the one hand, forces such as tighter regulatory controls are impacting the business's subject, on the other, the ongoing disruptive transformation of the entire society tampers the service provider's business model. Thus the burden of understanding the customers and putting them at the centre of providing professional consulting and compliance services weigh more substantial than ever.en330 - Wirtschaft11 - Studentische Arbeit