Schmiedel, TheresaRecker, JanBrocke, Jan vom2024-03-132024-03-1320190378-720610.1016/J.IM.2019.103175https://irf.fhnw.ch/handle/11654/42529Business process management (BPM) research conceptualizes BPM culture as a type of organizational culture that supports BPM. No quantitative fieldwork has so far examined how such a supporting role manifests itself. We study the relationship between BPM culture, BPM methods, and process performance empirically. Our analysis of multiple survey data sets from a total of 581 practitioners of multiple industries suggests that BPM methods indirectly contribute to process performance by establishing a BPM culture. This finding updates the prevalent assumption that the correct application of methods yields direct performance benefits. We discuss several implications for theory and practice.en330 - Wirtschaft01A - Beitrag in wissenschaftlicher Zeitschrift