Deflorin, PatriciaCampos, AdrianZiegler, MichaelHavelka, AninaWäfler, ToniBuganza, TommasoDell'era, ClaudioMagistretti, StefanoTrabucchi, DanielVerganti, Roberto2021-12-202021-12-202021-06https://irf.fhnw.ch/handle/11654/33009enKnowledge and its role in the servitization process04B - Beitrag Konferenzschrift