Hinkelmann, KnutKaragiannis, DimitrisMayr, Heinrich C.Mylopoulos, John2017-04-042017-04-042016978-3-319-39416-9978-3-319-39417-610.1007/978-3-319-39417-6http://hdl.handle.net/11654/24688https://doi.org/10.26041/fhnw-1018This chapter describes the Knowledge Work Designer, a modelling method for knowledge work. It is based on two principles: (1) the separation of business logic and process logic and (2) the support of both structures and unstructured knowledge. Process logic can be represented in a structured way in BPMN and in a non-structured way with CMMN. For real processes there is no strict separation between structured processes and cases. Therefore the Knowledge Work Designer offers a deep integration of BPMN and CMMN. Business logic can be represented in a structured way using decision tables. Unstructured business logic can be represented in documents. The separation of business logic and process logic allows for simpler process model and easier maintenance.de-CHBusiness Process ManagementCase ManagementKnowledge WorkDecision Modeling000 - Allgemeines, Wissenschaft004 - Computer Wissenschaften, Internet04A - Beitrag Sammelband397-414