Nadai, EvaSowa, FrankStaples, RonaldZapfel, Stefan2023-11-282018-06-202023-11-282018978-1-138-08456-8978-1-315-11174-2https://irf.fhnw.ch/handle/11654/38647https://doi.org/10.26041/fhnw-5806endisability insurancemodernization of public administrationemployer relationsoccupational integration300 - Sozialwissenschaften, Soziologie, Anthropologie360 - Soziale Probleme, Sozialdienste, VersicherungenMarketing without moralising. Service orientation and employer relations in the Swiss disability insurance04A - Beitrag Sammelband147-163