Brander, SimonHinkelmann, KnutMartin, AndreasThönssen, Barbara2015-10-052015-10-052011-03-21http://hdl.handle.net/11654/9617Organizational agility is a key challenge in today's business world. The Knowledge-Intensive Service Support approach tackles agility by combining process modeling and business rules. In the paper at hand, we present five approaches of process mining that could further increase the agility of processes by improving an existing process model.en-UK330 - Wirtschaft005 - Computer Programmierung, Programme und Daten04B - Beitrag Konferenzschrift