Residential consumers' attitudes and expectations toward scenarios of future utility customer interaction in the Swiss electricity sector

Soland, MartinLoosli, StefanKoch, JuliaChrist, Oliver2017-01-272017-01-272016978-989-95055-9-9http://hdl.handle.net/11654/24100en-US150 - PsychologieResidential consumers' attitudes and expectations toward scenarios of future utility customer interaction in the Swiss electricity sector - a focus group study06 - Präsentation