• A Collaborative Approach to Maturing Process-related Knowledge 

      Witschel, Hans Friedrich; Hu, Bo; Riss, Uwe; Thönssen, Barbara; Brun, Roman; Martin, Andreas; Hinkelmann, Knut (2010-01-01)
      We introduce a new approach supporting knowledge workers in sharing process-related knowledge. It is based on the insight that while offering valuable context information traditional business process modelling approaches ...
    • A Collaborative Approach To Maturing Process-Related Knowledge 

      Witschel, Hans Friedrich; Hu, Bo; Riss, Uwe V.; Thönssen, Barbara (2010)
      We introduce a new approach supporting knowledge workers in sharing process-related knowledge. It is based on the insight that - while o ering valuable context information - traditional business process modelling approaches ...
    • Refining Process Models through the Analysis of Informal Work Practice. 

      Brander, Simon; Hinkelmann, Knut; Hu, Bo; Martin, Andreas; Riss, Uwe; Thönssen, Barbara; Witschel, Hans Friedrich (2011-01-01)
      The work presented in this paper explores the potential of leveraging the traces of informal work and collaboration in order to improve business processes over time. As process executions often differ from the original ...