• Ensuring Action: Identifying Unclear Actor Specifications in Textual Business Process Descriptions. 

      Sanne, Ulf; Ferrari, Alessio; Gnesi, Stefania; Witschel, Hans Friedrich (Springer Books, 2016)
      In many organisations, business process (BP) descriptions are available in the form of written procedures, or operational manuals. These documents are expressed in informal natural language, which is inherently open to ...
    • KPIs 4 Workplace Learning 

      Emmenegger, Sandro; Thönssen, Barbara; Hinkelmann, Knut; Witschel, Hans Friedrich (Springer, 2016)
      Enterprises and Public Administrations alike need to ensure that newly hired employees are able to learn the ropes fast. Employers also need to support continuous workplace learning. Work-place learning should be strongly ...