(2023) Pande, Charuta; Martin, Andreas; Pimmer, Christoph [in: Proceedings of the AAAI 2023 Spring Symposium on Challenges Requiring the Combination of Machine Learning and Knowledge Engineering (AAAI-MAKE 2023)]
We present an iterative and incremental approach to designing dialog management for a health coach chatbot based on our in-progress research. The requirements are derived from the coaching needs of young people living with HIV. We identify a hybrid dialog management approach to address different coaching needs as well as dialog acts to enable smooth conversations. In addition, relevant technical components were identified to be integrated into the dialogs to improve user experience.
