Wittmann, Xinhua
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Publikation Predictors of workplace satisfaction. Working onsite versus working from home(Springer Cham, 2024) Wittmann, Xinhua; Klyushina, Daria; Hinkelmann, Knut; Smuts, HanlieThe Covid-19 pandemic has not only taught us about viral infections, but also provided employers with unique opportunities to experiment with different work modes. What leads employees to be more satisfied: working onsite or working from home? The aim of this paper is to elucidate how the work environment impacts workplace satisfaction. In the framework of Herzberg’s motivation theory, we define the physical, digital, and social environment as the most important hygiene factors. In our study, we investigate the relationship between these hygiene factors and workplace satisfaction. Based on the survey data from office workers in Switzerland, we identify the predictors of workplace satisfaction for working onsite and working from home respectively. Our statistical analysis shows that the three hygiene factors have a significant positive impact on workplace satisfaction both for working onsite and working from home. Specifically, the workplace design in the context of the physical environment stands out to have the strongest effect on the workplace satisfaction for onsite work. In contrast, for working from home, the software availability in the context of the digital environment exerts the greatest influence on workplace satisfaction. Thus, workplace satisfaction can be maximized by targeted optimization of specific aspects of the work environment depending on the work mode.04B - Beitrag KonferenzschriftPublikation The emergence of chinese global executives(Springer, 2022) Wittmann, Xinhua; Qin, Yuan; Stolz, Ingo; Oldenziel Scherrer, Sylvie04A - Beitrag SammelbandPublikation Adopting AI in the banking sector - The wealth management perspective(Springer, 2021) Wittmann, Xinhua; Lutfiju, Flutra; Gerber, Aurona; Hinkelmann, KnutWhile interest in understanding the impact of Artificial Intelligence (AI) in the real world has been growing, there is limited research on what digital transformation means in the banking sector. The present paper aims to address this gap in the literature by means of a field study based on 11 interviews with wealth managers from across front, middle and back offices in a large Swiss bank. Our analyses suggest bank employees have relatively positive attitudes toward the adoption of new technologies. According to the research, the top three advantages for adopting AI in wealth management are: efficiency, enhanced clients’ experience and better customer insight. Yet, AI also brings new challenges to banking. Obstacles identified include process complexity, greater maintenance effort, and increased regulatory requirements. Still, AI is expected to change the banking model to an integrated, hybrid and leaner operation with digital processes that offer front-to-back solutions. With respect to the future of the bank workforce, hiring tech-savvy talent will be crucial. AI will be able to free bank employees from repetitive jobs for more interesting and creative tasks.04B - Beitrag KonferenzschriftPublikation Dynamic collaboration between small- and medium-sized enterprises from highly dissimilar markets(Elsevier, 2021) Wang, Miaomiao; Mühlbacher, Hans; Wittmann, Xinhua; Perrett, Pieter Jan01A - Beitrag in wissenschaftlicher ZeitschriftPublikation Schweizer KMU in China - Erfahrungen, Analysen und Lösungsansätze(Fachhochschule Nordwestschweiz FHNW, 01/2019) Wombacher, Jörg; Nützi, Ruedi; Wittmann, Xinhua02 - MonographiePublikation Drivers of success and failure in international collaboration between small and medium-sized enterprises from highly dissimilar markets(2019) Perrett, Pieter Jan; Wittmann, XinhuaInternational markets have created significant opportunities for SMEs from all parts of the world. These opportunities occur in contexts significantly dissimilar to the home markets of the SMEs. Lack of market and culture specific knowledge and missing resources are potential barriers to success. Collaboration between SMEs located in emerging and highly developed markets might be a resort. Literature on international collaboration of SMEs is fragmented and scarce. Academic knowledge on why SMEs develop collaborative relationships in highly dissimilar markets, and how they can establish effective relationships is missing. This research aims to fill the gap by an in-depth-analysis of cases of intercontinental collaboration between European and Chinese SMEs, based on a resource-based theoretical framework combined with empirical evidence from research on inter-organizational collaboration.06 - Präsentation