Hanne, Thomas

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Hanne, Thomas

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2021 - 20222
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Autor:in: Gachnang, Phillip × Typ: 04B - Beitrag Konferenzschrift ×

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    Publikation
    Artificial intelligence and machine learning for maturity evaluation and model validation
    (2022) Hanne, Thomas; Gachnang, Phillip; Gatziu Grivas, Stella; Kirecci, Ilyas; Schmitter, Paul [in: ICEME 2022. The 2022 13th International Conference on E-business, Management and Economics (ICEME 2022). Beijing, China (vurtual conference), July 16-18, 2022]
    In this paper, we discuss the possibility of using machine learning (ML) to specify and validate maturity models, in particular maturity models related to the assessment of digital capabilities of an organization. Over the last decade, a rather large number of maturity models have been suggested for different aspects (such as type of technology or considered processes) and in relation to different industries. Usually, these models are based on a number of assumptions such as the data used for the assessment, the mathematical formulation of the model and various parameters such as weights or importance indicators. Empirical evidence for such assumptions is usually lacking. We investigate the potential of using data from assessments over time and for similar institutions for the ML of respective models. Related concepts are worked out in some details and for some types of maturity assessment models, a possible application of the concept is discussed.
    04B - Beitrag Konferenzschrift
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    Publikation
    FLIE: form labeling for information extraction
    (2021) Pustulka, Elzbieta; Hanne, Thomas; Gachnang, Phillip; Biafora, Pasquale; Arai, Kohei; Kapoor, Supriya; Bhatia, Rahul [in: Proceedings of the Future Technologies Conference (FTC) 2020]
    Information extraction (IE) from forms remains an unsolved problem, with some exceptions, like bills. Forms are complex and the templates are often unstable, due to the injection of advertising, extra conditions, or document merging. Our scenario deals with insurance forms used by brokers in Switzerland. Here, each combination of insurer, insurance type and language results in a new document layout, leading to a few hundred document types. To help brokers extract data from policies, we developed a new labeling method, called FLIE (form labeling for information extraction). FLIE first assigns a document to a cluster, grouping by language, insurer, and insurance type. It then labels the layout. To produce training data, the user annotates a sample document by hand, adding attribute names, i.e. provides a mapping. FLIE applies machine learning to propagate the mapping and extracts information. Our results are based on 24 Swiss policies in German: UVG (mandatory accident insurance), KTG (sick pay insurance), and UVGZ (optional accident insurance). Our solution has an accuracy of around 84-89%. It is currently being extended to other policy types and languages.
    04B - Beitrag Konferenzschrift