Hinkelmann, Knut
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Publikation Predictors of workplace satisfaction. Working onsite versus working from home(Springer Cham, 2024) Wittmann, Xinhua; Klyushina, Daria; Hinkelmann, Knut; Smuts, HanlieThe Covid-19 pandemic has not only taught us about viral infections, but also provided employers with unique opportunities to experiment with different work modes. What leads employees to be more satisfied: working onsite or working from home? The aim of this paper is to elucidate how the work environment impacts workplace satisfaction. In the framework of Herzberg’s motivation theory, we define the physical, digital, and social environment as the most important hygiene factors. In our study, we investigate the relationship between these hygiene factors and workplace satisfaction. Based on the survey data from office workers in Switzerland, we identify the predictors of workplace satisfaction for working onsite and working from home respectively. Our statistical analysis shows that the three hygiene factors have a significant positive impact on workplace satisfaction both for working onsite and working from home. Specifically, the workplace design in the context of the physical environment stands out to have the strongest effect on the workplace satisfaction for onsite work. In contrast, for working from home, the software availability in the context of the digital environment exerts the greatest influence on workplace satisfaction. Thus, workplace satisfaction can be maximized by targeted optimization of specific aspects of the work environment depending on the work mode.04B - Beitrag KonferenzschriftPublikation Collaborative online international learning COIL. Trends, definition & typology(Springer Cham, 2024) Göldi, Susan; Thees, Oscar; Hinkelmann, Knut; Smuts, HanlieCollaborative Online International Learning (COIL) is an increasingly popular element of a modern university’s internationalization strategy and an important measure for in-ternationalization at home. COIL directly contributes to more sustainability and fairness at ter-tiary educational institutions, while participating students are equipped with relevant future skills in international competency. The School of Business of the University of Applied Sciences Northwestern Switzerland FHNW started to develop a COIL-program in 2023, to scale-up the preexisting COIL-courses at the school. This initiative revealed that the definition of COIL is still not fully agreed upon and that no typology of COIL has been established. To address these gaps a systematic literature review, using Swisscovery, an extensive database that includes access to databases such as ERIC, OECD library, Psyndex, Teacher Reference Center, WISO and Web of Science was conducted. Based on the findings of the review, a definition and a typology of COIL were developed. This definition and typology were then validated with a series of interviews with COIL experts, including COIL-researchers, COIL-service providers and COIL-champions, meaning COIL-coordinators with experience in setting up dozens of COIL-courses. Based on the findings from the eight interviews the definition and typology were revised. The article shows the increase in the literature on COIL and most frequently addressed themes, such as case studies, assessment, effectiveness, and efficiency. In addition, it presents the synopsis of the experts’ feed-back together with a definition of COIL based on characteristics relating to collaborators, blend-ing with physical exchange and facilitation.04B - Beitrag KonferenzschriftPublikation Student-mediated knowledge exchange in Switzerland(Springer Cham, 2024) Barjak, Franz; Heimsch, Fabian; Hinkelmann, Knut; Smuts, HanlieThe majority of the academic work on knowledge and technology transfer has been on two types, knowledge commercialization and academic engagement. Mechanisms which involve students have been neglected though they are as common and potentially as beneficial. This neglect harbours several risks with regard to the economic and social valorisation of research results. We define and typify the construct of student-mediated knowledge exchange and review the literature which has reported multiple benefits for the involved parties, students, universities and companies, but also some costs. We then use survey data on three selected measures generated in a survey of the institutes of 18 Swiss higher education institutions (HEIs) for multivariate regression analyses at institute level to explain the differences for the student-mediated knowledge exchange metrics with structural characteristics of the institutes (university type, size, academic discipline) and variables on their activities (teaching focus, cooperation and commercialisation orientation). The results show that student-mediated transfers capture knowledge exchange with companies that is not covered by the common metrics for knowledge commercialization and academic engagement. In sum, we argue that the scope of knowledge and technology transfer metrics should be expanded to include measures that capture student-mediated forms.04B - Beitrag KonferenzschriftPublikation Short duration, lasting impression. The role of short-term study trips in cross-cultural learning(Springer Cham, 2024) Meyer, Dario; Frey, Alice Lydia; Meyer, Rolf; Hinkelmann, Knut; Smuts, Hanlie04B - Beitrag KonferenzschriftPublikation Data traceability for lifecycle management(2024) Eisenbart, Barbara; Schlick, Sandra; Ganbold, Nomindari; Smuts, Hanlie; Hinkelmann, KnutPurpose – This paper studies the benefits of applying a single lifecycle management approach to improve data traceability. Through digitalization there is an increasing rise of “smarter” products. Hardware and software of smart products need to be managed throughout the entire product life cycle, requiring product traceability from product and application lifecycles. Design/methodology/approach – The Design Science Research approach was applied. Data was collected at a Swiss company with around 16’000 employees worldwide via qualitative interviews (n=10) in an IT integration project with dispersed teams worldwide. The identified requirements were tested in an artefact with business using the tool Polarion. Findings – The main result of this research shows that product data traceability can be improved with one life- cycle management tool, which increases efficiency and improves the transparency of processes and disciplines. Findings from interviews confirmed the following requirements: direction, consistency, effort, completeness, visibility, and clarity. Business implication – Smart Products are of raising importance for producing companies. However, traditionally ALM (software) and PLM (product/hardware) tools exist with different users and purpose. The study suggests the implementation of an integrated smart product life-cycle management tool due to its identified benefits to increase efficiency through training of users as well through harmonization and standardization. Originality/ Value – The study revealed various perspectives of senior manager and application manager on lifecycle management. Different levels of management in the company, as well as their skills, have different opinions on data traceability and data integration benefits. Type of work – Empirical Paper04B - Beitrag KonferenzschriftPublikation A concept for team development and team optimisation(2024) Aeschbacher, Marc; Legena, Valeria; Smuts, Hanlie; Hinkelmann, Knut04B - Beitrag KonferenzschriftPublikation A new approach for teaching programming: model-based agile programming (MBAD)(ACM, 2023) Telesko, Rainer; Spahic, Maja; Hinkelmann, Knut; Pande, CharutaDesigning courses for introductory programming courses with a heterogeneous audience (business and IT background as well) is a challenging task. In an internal project of the School of Business at the FHNW University of Applied Sciences and Arts Northwestern Switzerland (FHNW) a group of lecturers developed a concept entitled “Model-based agile development” (MBAD) which supports the learning of elementary programming concepts in an agile environment and builds the basis for advanced courses. MBAD will be used as a basic learning module for various Bachelor programs at the FHNW.04B - Beitrag KonferenzschriftPublikation Ontology-driven enhancement of process mining with domain knowledge(Sun SITE, Informatik V, RWTH Aachen, 2023) Eichele, Simon; Hinkelmann, Knut; Spahic, Maja; Martin, Andreas; Fill, Hans-Georg; Gerber, Aurona; Hinkelmann, Knut; Lenat, Doug; Stolle, Reinhard; Harmelen, Frank vanProcess mining is a technique used to analyze and understand business processes. It uses as input the event log, a type of data used to represent the sequence of activities occurring within a business process. An event log typically contains information such as the case ID, the performed activity’s name, the activity’s timestamp, and other data associated with the activity. By analyzing event logs, organizations can gain a deeper understanding of their business processes, identify areas for improvement, and make data-driven decisions to optimize their operations. However, as the event logs contain data collected from different systems involved in the process, such as ERP, CRM, or WfMS systems, they often lack the necessary context and knowledge to analyze and fully comprehend business processes. By extending the event logs with domain knowledge, organizations can gain a more complete and accurate insight into their business processes and make more informed decisions about optimizing them. This paper presents an approach for enhancing process mining with domain knowledge preserved in domain-specific OWL ontologies. Event logs are typically stored in structured form in relational databases. This approach first converts the process data into an event log which is then mapped with ontology concepts. The ontology contains classes and individuals representing background knowledge of the domain, which supports the understanding of the data. A class for the specific activities forms the link between the event log and the ontology. In this manner, it is possible to map the domain knowledge to a particular case and activity. This allows to determine conditions that must be satisfied for executing tasks and to prune discovered process models if they are too complex. This approach is demonstrated using data from the student admission process at FHNW and has been implemented in Protégé.04B - Beitrag KonferenzschriftPublikation Visualisierung von Mustern für hybrides Lernen und Reasoning mit menschlicher Beteiligung(Springer, 2023) Witschel, Hans Friedrich; Pande, Charuta; Martin, Andreas; Laurenzi, Emanuele; Hinkelmann, Knut; Dornberger, Rolf04A - Beitrag SammelbandPublikation Ein dialogbasiertes Tutorsystem für projektbasiertes Lernen in der Wirtschaftsinformatikausbildung(Springer, 2023) Witschel, Hans Friedrich; Diwanji, Prajakta; Hinkelmann, Knut; Dornberger, Rolf04A - Beitrag Sammelband