2009-03-25T00:00:00Z, Hinkelmann, Knut

In this paper we describe a multi-dimensional framework for knowledge maturing and learning. The framework consists of seven dimensions and supports the assessment of the knowledge management as-is-state in a company as well as the selection of appropriate approaches and methods for a further improvement. The paper also discusses the relationship to comparable approaches (e.g. intellectual capital statements) and ends with open issues for a proper implementation of the maturity framework.

2009, Hinkelmann, Knut

Although there are legally binding rules and regulations every administration has to obey, dealing with people?s concerns means dealing with different circumstances every time. In this sense, e-government services are often agile and knowledge intensive. In order to achieve agile processes, we combine the modelling of structured processes at design time with the flexibility of semantic technologies and business rules. For variable process part, action-enabling rules at run-time select the activities that have to be executed depending on the actual context of the process instance. Inference rules allow for intelligent resource allocation identifying adequate services and selecting employees based on special skills and experiences. In addition, integrity constraints and inference rules support decision making and ensure consistency checking and compliance.

2007, Hinkelmann, Knut

2006, Hinkelmann, Knut

2009, Hinkelmann, Knut

2009, Hinkelmann, Knut

2007, Hinkelmann, Knut

2009, Hinkelmann, Knut

2008, Hinkelmann, Knut

Business rules and business process management are growing research and application areas for semantic technologies. While both areas make use of model driven knowledge representations?often in conjunction with application-oriented modeling tools?the potential of knowledge representations with precise semantics has only recently been recognized.Generally, the areas of ?business rules,? ?semantic technologies,? and ?business process management? are addressed by different communities at present. Standards are promoted by different organizations like W3C, OMG, and WfMC. Current research and practice, however, begins to identify and explore the benefits for combining methodologies from these different areas.Business rules, for example, strive to meet the increasing requirements of transparency and compliance, making sure that all stakeholders comply with all rules and regulations at any place and any time. Defining a commonly agreed vocabulary is a prerequisite for rule definitions.

2007, Hinkelmann, Knut