2009-11-01T00:00:00Z, Hinkelmann, Knut

2009, Hinkelmann, Knut

2009, Hinkelmann, Knut

2009, Hinkelmann, Knut

2009-04-02T00:00:00Z, Hinkelmann, Knut

The Conference on Professional Knowledge Management provides a broad integrative overview of organizational, cultural, social and technical aspects on Knowledge Management. Focus of the conference is bringing together different research disciplines and sharing experiences gained in the different areas where knowledge management is being applied.

2009, Hinkelmann, Knut

2009, Hinkelmann, Knut

Although there are legally binding rules and regulations every administration has to obey, dealing with people?s concerns means dealing with different circumstances every time. In this sense, e-government services are often agile and knowledge intensive. In order to achieve agile processes, we combine the modelling of structured processes at design time with the flexibility of semantic technologies and business rules. For variable process part, action-enabling rules at run-time select the activities that have to be executed depending on the actual context of the process instance. Inference rules allow for intelligent resource allocation identifying adequate services and selecting employees based on special skills and experiences. In addition, integrity constraints and inference rules support decision making and ensure consistency checking and compliance.

2009-03-25T00:00:00Z, Hinkelmann, Knut

In this paper we describe a multi-dimensional framework for knowledge maturing and learning. The framework consists of seven dimensions and supports the assessment of the knowledge management as-is-state in a company as well as the selection of appropriate approaches and methods for a further improvement. The paper also discusses the relationship to comparable approaches (e.g. intellectual capital statements) and ends with open issues for a proper implementation of the maturity framework.

2009, Hinkelmann, Knut

2009, Hinkelmann, Knut