2019-09-12, Baumgartner, Marcel, Vollmer, Albert

Konflikte sind in agil arbeitenden Teams an der Tagesordnung, denn Überraschungen und neue Informationen sorgen regelmässig für Anpassungsbedarf und Störungen im “Flow”. In der Theorie sind Konflikte nützlich, denn sie offenbaren neue, relevante Informationen und bieten Gelegenheiten zum Lernen. In der Praxis sind Störungen aber lästig. Und nur selten werden sie konstruktiv verarbeitet, was den Stresslevel im System erhöhen kann – oft auch zu Lasten der Gesundheit der Beteiligten. In einem von Innosuisse geförderten Forschungsprojekt wurde in drei grossen IT Organisationen untersucht, wie Konflikte in agilen Teams souverän(er) bewältigt und konstruktiv(er) bearbeitet werden können. In diesem Beitrag geben die Forscher einen Einblick in die Ergebnisse.

2019-05, Knecht, Michaela, Baumgartner, Marcel, Krause, Andreas, Mumenthaler, Jonas, Vetter, Ariane, Vollmer, Albert

Purpose Agile working is becoming more and more prevalent. Agile working is highly flexible. Agile teams do not follow a long-term project schedule but they plan step-by-step and decide continuously what delivers most values to the customer or user. Agile teams use several different methods to implement agile working. In the current study, we focus on the agile methods iterations and retrospective meetings. An iteration is a short two to four weeks single development cycle, where a team finishes several tasks (in the software context a running software). In retrospective meetings, teams reflect and analyze their way of work. Aim of the current study is to assess association between agile methods, team processes and engagement of the employees. Design/Methodology The sample consists of N = 148 employees nested in 33 teams, working as software developer in three Swiss companies, mostly males (87%). Multi-level regression analyses will be conducted to assess the relations for individuals and teams. Results First results show a positive association between agile methods and several team processes such as team autonomy, team job crafting, or team resilience. Furthermore, there is a positive relationship between agile methods and engagement. Data analysis is still ongoing. Limitations It is a cross-sectional study with a sample of only software developer. Research/Practical Implication The study suggests positive effects of agile methods on team processes that go along with higher engagement. Originality/Value This study adds to the small empirical database on the IO-psychological aspects of effects of agile practices.