Design cards for culturally sensitive mental health technologies. Integrating Hofstede's cultural dimension theory into human-centered design processes
Loading...
Author (Corporation)
Publication date
13.10.2024
Typ of student thesis
Course of study
Collections
Type
04B - Conference paper
Editors
Editor (Corporation)
Supervisor
Parent work
Adjunct Proceedings of the 2024 Nordic Conference on Human-Computer Interaction
Special issue
DOI of the original publication
Link
Series
Series number
Volume
Issue / Number
Pages / Duration
Patent number
Publisher / Publishing institution
ACM
Place of publication / Event location
Uppsala
Edition
Version
Programming language
Assignee
Practice partner / Client
Abstract
Despite the significant influence of culture on technology use, there is still lack of culturally sensitive approaches in mental health technology design within HCI. This paper introduces the Mental Health x Culture (MHxC) card deck, a translational tool developed to support researchers and designers in this space. Drawing on Hofstede’s Cultural Dimension Theory, the deck comprises double-sided cards that depict contrasting cultural values for the five cultural dimensions. Each card combines findings drawn from existing research and illustrative examples and provides targeted design considerations and creative inspirations. We discuss the process of creating the cards and feedback we gathered from UX designers and psychologists regarding the composition and potential value of the cards in supporting design processes. By making cultural considerations explicit and actionable, this tool encourages critical engagement with culture in technology design to help bridge the research-practice gap. The MHxC card deck has the potential to enhance cultural sensitivity in mental health technology design and support the integration of cultural awareness into human-centered design processes.
Keywords
Mental Health, E-Mental Health, Culture, Design Process, Cards
Event
The 13th Nordic Conference on Human-Computer Interaction (NordiCHI'24)
Exhibition start date
Exhibition end date
Conference start date
13.10.2024
Conference end date
16.10.2024
Date of the last check
ISBN
979-8-4007-0965-4
ISSN
Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
Future Health
Publication status
Published
Review
Peer review of the complete publication
Open access category
Green
License
Citation
Ahmed, N., Al-Hazwani, I., Fedosov, A., Schluchter, T., & Huang, E. M. (2024). Design cards for culturally sensitive mental health technologies. Integrating Hofstede’s cultural dimension theory into human-centered design processes. In ICPS (Ed.), Adjunct Proceedings of the 2024 Nordic Conference on Human-Computer Interaction. ACM. https://doi.org/10.1145/3677045.3685446