Unlocking Value in Support and Mainte-nance Contracts: Exploring the Feasibility of Implementing a Digital Platform in the Context of Swiss SAP Consultancies

dc.contributor.authorSchürch, Marco
dc.contributor.mentorSchwaferts, Dino
dc.date.accessioned2024-12-03T19:23:59Z
dc.date.available2024-12-03T19:23:59Z
dc.date.issued2023
dc.description.abstractThis thesis empowers the management in an established consulting firm to decide about implementing a digital platform. It delves into activities within support and maintenance contracts, addressing challenges, customer perspectives, and the willingness of third-party developers to offer their services through the platform, as well as the acceptance of third-party development services by the customer and consultancy.
dc.identifier.urihttps://irf.fhnw.ch/handle/11654/48858
dc.language.isoen
dc.publisherHochschule für Wirtschaft FHNW
dc.spatialOlten
dc.subject.ddc330 - Wirtschaft
dc.titleUnlocking Value in Support and Mainte-nance Contracts: Exploring the Feasibility of Implementing a Digital Platform in the Context of Swiss SAP Consultancies
dc.type11 - Studentische Arbeit
dspace.entity.typePublication
fhnw.InventedHereYes
fhnw.StudentsWorkTypeMaster
fhnw.affiliation.hochschuleHochschule für Wirtschaft FHNWde_CH
fhnw.affiliation.institutMaster of Science
relation.isMentorOfPublicatione49dee5e-5cf2-41f7-85bd-0add9f2d3d86
relation.isMentorOfPublication.latestForDiscoverye49dee5e-5cf2-41f7-85bd-0add9f2d3d86
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Master of Science