“I don’t want to become a number’’. Examining different stakeholder perspectives on a video-based monitoring system for senior care with inherent privacy protection (by design)

Active and Assisted Living (AAL) technologies aim to enhance the quality of life of older adults and promote successful aging. While video-based AAL solutions offer rich capabilities for better healthcare management in older age, they pose significant privacy risks. To mitigate the risks, we developed a video-based monitoring system that incorporates different privacy-preserving filters. We deployed the system in one assistive technology center and conducted a qualitative study with older adults and other stakeholders involved in care provision. Our study demonstrates diverse users’ perceptions and experiences with video-monitoring technology and offers valuable insights for the system’s further development. The findings unpack the privacy-versus-safety trade-off inherent in video-based technologies and discuss how the privacy-preserving mechanisms within the system mitigate privacy-related concerns. The study also identifies varying stakeholder perspectives towards the system in general and highlights potential avenues for developing video-based monitoring technologies in the AAL context.

Keywords

Active and Assisted Living, Video Monitoring System, Privacy Concerns, Older Adults, Ageing, Qualitative Study

Subject (DDC)

004 - Computer Wissenschaften, Internet
360 - Soziale Probleme, Sozialdienste, Versicherungen
610 - Medizin und Gesundheit

Project

Event

CHI '24: CHI Conference on Human Factors in Computing Systems

Exhibition start date

Exhibition end date

Conference start date

11.05.2024

Conference end date

16.05.2024

Date of the last check

ISBN

979-8-4007-0330-0

ISSN

Language

English

Created during FHNW affiliation

Yes

Strategic action fields FHNW

Future Health

Publication status

Published

Review

Peer review of the complete publication

Open access category

Diamond

License

Citation

Mujirishvili, T., Fedosov, A., Hashemifard, K., Climent-Pérez, P., & Florez-Revuelta, F. (2024). “I don’t want to become a number’’. Examining different stakeholder perspectives on a video-based monitoring system for senior care with inherent privacy protection (by design). In F. F. Mueller, P. Kyburz, J. R. Williamson, C. Sas, M. L. Wilson, P. T. Dugs, & I. Shklovski (Eds.), CHI ’24: Proceedings of the 2024 CHI Conference on Human Factors in Computing Systems. ACM. https://doi.org/10.1145/3613904.3642164

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