Working conditions, job stress and work-related consequences among hospital employees—differences by professional group, working hours and job levels: A cross-sectional study

Abstract

Objective

Hospital employees face significant occupational stress that negatively impacts both their well-being and organizational outcomes. This challenge is amplified during times of staff shortages, economic difficulties and conflicting roles. To support hospital workers effectively and create a positive work environment, it is crucial to identify specific groups experiencing greater challenges. This study examines how working conditions, job stress, and related consequences vary across professional groups, working hours, and job levels within hospitals.

Methods

The study analyzed data from 406 employees (66% female) across three German hospitals, collected between December 2019 and January 2020 as part of the SEEGEN (Mental Health at the Hospital Workplace) study on mental health in hospital workplaces. Group differences in target variables were investigated via between-group one-way independent analyses of variance.

Results

Results showed that nurses, part-time employees, and non-leadership staff reported the most significant needs for improvement. Nurses experienced the lowest effort-reward balance, reduced job satisfaction, and the highest intention to leave their jobs. Part-time workers felt less control over their work decisions, perceived poorer cooperation among occupational groups, and reported a weaker psychosocial safety climate compared to full-time employees. They were also more irritated, less satisfied, and more inclined to consider leaving their jobs. Additionally, part-time workers rated their employers as less attractive and were less likely to recommend them. Leadership positions appeared to offer a protective effect against some of these negative outcomes.

Conclusions

In conclusion, this study provides a comprehensive view of the differing work stressors and consequences faced by hospital staff based on their roles, work hours, and job levels. These insights emphasize the importance of tailoring interventions to target specific groups within hospitals to enhance occupational health and create supportive work environments.

Trial registration

German Clinical Trial Register (DRKS): DRKS-ID DRKS00017249 (Registration Date: 8th October 2019).