Psychological Distance in German and English Brand Language of Eight International Brands

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Author (Corporation)
Publication date
2020
Typ of student thesis
Course of study
Type
04B - Conference paper
Editors
Cieliebak, Mark
Volk, Martin
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Parent work
SwissText Konvens 2020
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DOI of the original publication
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Zurich University of Applied Sciences ZHAW & University of Zurich at http://ceur-ws.org
Place of publication / Event location
Online
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Abstract
Language offers additional insights to sentiment and content. The same content can be described with psychologically close or distant language. According to the Construal-Level Theory (Trope & Liberman, 2010), psychological distance influences decision-making. Seven of the eight examined brands psychologically approach customers with their English brand language but psychologically distance themselves from customers with their German brand language on Twitter. Only one brand shows no psychological distance difference between their English and German brand language on Twitter. Implications on decision-making and brand positioning are discussed.
Keywords
language concreteness, brand communication, Twitter, language analysis, brand management, computational method, psychological distance
Project
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Conference start date
23.06.2020
Conference end date
25.06.2020
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Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
Publication status
Published
Review
Peer review of the complete publication
Open access category
License
'http://creativecommons.org/licenses/by-nc-nd/3.0/us/'
Citation
Griesser, S. (2020). Psychological Distance in German and English Brand Language of Eight International Brands. In M. Cieliebak & M. Volk (Eds.), SwissText Konvens 2020. Zurich University of Applied Sciences ZHAW & University of Zurich at http://ceur-ws.org. https://doi.org/10.26041/fhnw-3549