A measurement instrument for the “ten principles of good BPM”

No Thumbnail Available
Author (Corporation)
Publication date
2023
Typ of student thesis
Course of study
Type
01A - Journal article
Editors
Editor (Corporation)
Supervisor
Parent work
Business Process Management Journal
Special issue
DOI of the original publication
Link
Series
Series number
Volume
29
Issue / Number
6
Pages / Duration
1762-1790
Patent number
Publisher / Publishing institution
Emerald
Place of publication / Event location
Leeds
Edition
Version
Programming language
Assignee
Practice partner / Client
Abstract
The ten principles of good business process management (BPM) support organizations in planning and scoping the organizations' BPM approach. Derived from literature and expert panels, the principles received much attention both in research and practice. This article develops a measurement instrument to operationalize the principles and to support organizations in measuring the degree to which they incorporate the principles in their BPM approach, that way advancing their BPM capabilities. The authors applied the scale-development methodology, because this methodology is an established approach consisting of various techniques to develop measurement instruments. First, the authors used established techniques to develop such an instrument. Then, the authors assessed the validity and reliability of the developed instrument through a field survey with 345 participants. The authors developed a valid and reliable measurement instrument for the ten principles of good BPM. The field survey's results reveal that the measurement instrument meets all required methodological standards. The instrument, thus, can be applied to help process owners and managers to evaluate their BPM approach and plan future actions based on potential shortcomings. Future research can both use and further develop the instrument, which serves as a conceptualization of the principles. This study is the first to provide a measurement instrument for assessing an organizations' BPM practice against the ten principles of good BPM, which have become established as a much-considered and widely-used source of reference both in academia and practice. The authors also discuss how the instrument compares to and distinguishes from existing approaches to qualify BPM approaches, thus communicating the significance of the instrument.
Keywords
Subject (DDC)
330 - Wirtschaft
Project
Event
Exhibition start date
Exhibition end date
Conference start date
Conference end date
Date of the last check
ISBN
ISSN
1463-7154
1758-4116
Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
Publication status
Published
Review
Peer review of the complete publication
Open access category
Closed
License
Citation
BADAKSHAN, Peyman, Henrik SCHOLTA, Theresa SCHMIEDEL und Jan vom BROCKE, 2023. A measurement instrument for the “ten principles of good BPM”. Business Process Management Journal. 2023. Bd. 29, Nr. 6, S. 1762–1790. DOI 10.1108/BPMJ-08-2021-0549. Verfügbar unter: https://irf.fhnw.ch/handle/11654/48284