Charting the design space for platform cooperatives
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Author (Corporation)
Publication date
25.04.2025
Typ of student thesis
Course of study
Collections
Type
04B - Conference paper
Editor (Corporation)
Supervisor
Parent work
CHI EA '25. Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems
Special issue
DOI of the original publication
Link
Series
Series number
Volume
Issue / Number
Pages / Duration
134
Patent number
Publisher / Publishing institution
ACM
Place of publication / Event location
Yokohama
Edition
Version
Programming language
Assignee
Practice partner / Client
Abstract
Platform cooperatives have recently emerged as an alternative to traditional capitalistic platform models. They aim to create economic value for their members and contribute to the social sustainability of the (local) communities, and, consequently, have been regarded as a more beneficial form of the sharing economy. Our research explores the characteristics related to fairness and equity in platform cooperatives as an initial step. Guided by prior work, we identified nine key fairness criteria and analyzed 30 platform cooperatives, mapping their characteristics into a taxonomy. We subsequently interviewed 17 members of three platform cooperatives to reflect on these fairness categories within their platforms. Our findings highlight the importance of equity, trust, and a sense of community for platform cooperative members to ensure fairness. Ultimately, we draw a set of design recommendations for each taxonomy criterion, offering practical guidance for platform owners and user experience designers to bolster fairness within platform co-ops.
Keywords
Event
CHI EA '25. Extended Abstracts of the CHI Conference on Human Factors in Computing Systems
Exhibition start date
Exhibition end date
Conference start date
26.04.2025
Conference end date
01.05.2025
Date of the last check
ISBN
979-8-4007-1395-8
ISSN
Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
New Work
Publication status
Published
Review
Peer review of the complete publication
Open access category
Closed
License
Citation
Beloturkina, K., Fedosov, A., & Huang, E. M. (2025). Charting the design space for platform cooperatives. In N. Yamashita, V. Evers, K. Yatani, & X. (. Ding (Eds.), CHI EA ’25. Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems (p. 134). ACM. https://doi.org/10.1145/3706599.3720057