Incident cards. A tool for documenting and reviewing experiences with chronic conditions
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Author (Corporation)
Publication date
25.04.2025
Typ of student thesis
Course of study
Collections
Type
04B - Conference paper
Editor (Corporation)
Supervisor
Parent work
CHI EA '25. Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems
Special issue
DOI of the original publication
Link
Series
Series number
Volume
Issue / Number
Pages / Duration
340
Patent number
Publisher / Publishing institution
ACM
Place of publication / Event location
Yokohama
Edition
Version
Programming language
Assignee
Practice partner / Client
Abstract
For researchers, capturing the lived experience of individuals with chronic conditions poses significant challenges; however, this is crucial for effective design and research in these settings. We propose Incident Cards, an artifact designed to help researchers and designers translate these experiences into a structured format that facilitates documentation, recollection, review, and reflection. Inspired by the Critical Incident Technique, Incident Cards offer a comprehensive and holistic view of self-management experiences, capturing both clinical and contextual factors. Our method for creating Incident Cards includes guidance on data collection and analysis, to ensure relevance and usability across diverse contexts. We present an application of Incident Cards on a diary study and follow-up workshop of 10 individuals living with type 1 diabetes. We discuss Incident Cards’ value and practical application in interviews, workshops, and generative design activities. Our findings indicate Incident Cards have potential to help researchers ground experiences, foster engagement, and support reflection.
Keywords
Event
CHI EA '25. Extended Abstracts of the CHI Conference on Human Factors in Computing Systems
Exhibition start date
Exhibition end date
Conference start date
26.04.2025
Conference end date
01.05.2025
Date of the last check
ISBN
979-8-4007-1395-8
ISSN
Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
Future Health
Publication status
Published
Review
Peer review of the complete publication
Open access category
Closed
License
Citation
Barth, C.-M., Fedosov, A., Bernard, J., Morgenshtern, G., & Huang, E. M. (2025). Incident cards. A tool for documenting and reviewing experiences with chronic conditions. In N. Yamashita, V. Evers, K. Yatani, & X. (. Ding (Eds.), CHI EA ’25. Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems (p. 340). ACM. https://doi.org/10.1145/3706599.3720194