Knowledge exchange and learning in mobile instant messaging spaces: Design and facilitation principles for a global health workforce
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Autor:innen
Autor:in (Körperschaft)
Publikationsdatum
2018
Typ der Arbeit
Master
Studiengang
Sammlung
Typ
11 - Studentische Arbeit
Herausgeber:innen
Herausgeber:in (Körperschaft)
Betreuer:in
Übergeordnetes Werk
Themenheft
DOI der Originalpublikation
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Reihe / Serie
Reihennummer
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Ausgabe / Nummer
Seiten / Dauer
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Verlag / Herausgebende Institution
Hochschule für Wirtschaft FHNW
Verlagsort / Veranstaltungsort
Olten
Auflage
Version
Programmiersprache
Abtretungsempfänger:in
Praxispartner:in/Auftraggeber:in
Zusammenfassung
Globally, mobile device networks are near ubiquitous. The wide spread of mobile instant messaging(MIM) spaces provides new tools in communication and collaboration techniques to facilitate knowledge exchange and learning with people working and living in low resource settings. In the field of global health workforce, benefits were found related to the implementation and usage of mobile instant messaging spaces to support health workers in rural areas. However, it remains unclear how to best realise the found benefits within health worker mobile instant messaging spaces. This study, based on a systematic literature research and an empirical study, addresses this gap. The outcome of the systematic literature search reveals that there is only a limited number of literature available addressing the ‘areas of usage’, ‘effects and outcomes’ and ‘design and facilitation principles’ to facilitate professional connectedness and knowledge exchange within mobile instant messaging spaces used by health workers. The empirical study, consisting of qualitative and quantitative research methods, addresses planning/design and moderation facilitation key determinants for health worker mobile instant messaging chat groups in regard to acceptance, engagement, professional connectedness and knowledge exchange.
Schlagwörter
Fachgebiet (DDC)
Veranstaltung
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Enddatum der Konferenz
Datum der letzten Prüfung
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Sprache
Englisch
Während FHNW Zugehörigkeit erstellt
Ja
Zukunftsfelder FHNW
Publikationsstatus
Begutachtung
Open Access-Status
Lizenz
Zitation
Luginbühl, J. (2018). Knowledge exchange and learning in mobile instant messaging spaces: Design and facilitation principles for a global health workforce [Hochschule für Wirtschaft FHNW]. https://irf.fhnw.ch/handle/11654/39760