Digital twin in industrial networks: A cost-benefit analysis in Operational Technology

Abstract

However, despite the known benefits of digital twin software, its usage in the industry is limited. This research aims to identify the underlying reasons for this limited adoption by understanding the customer requirements using a newly developed approach. In addition, a roadmap based on use cases was created to develop the software further. A thorough literature review identifies the challenges a company faces in the OT environment and identifies the previous research in the field. The differences between the IT and OT fields are shown, and the impacts of the IT/OT convergence are highlighted. To identify customer requirements, product management methodologies, particularly the use case approach, are researched.