Business Software Integration: An Empirical Study in Swiss SMEs

Abstract

The integration of information systems is a topic which has long been discussed in the literature. Due to technological development, the possibilities for integration have considerably improved in recent years. The following paper concentrates on the integration of business software in SMEs and presents empirical primary data of the current situation in Switzerland. The study aims to demonstrate what has been experienced in previous integration projects and what the demands upon future business software solutions will be. The findings show that, in some software modules, the intensity of use and the degree of integration is dependent on the size of the company.