Future of Operational Resilience

Abstract

Operational resilience refers to an organization's ability to continue providing critical services in the face of potential disruptions. This is an increasingly important consideration for financial services organizations, which must be able to maintain the continuity of their operations and protect the interests of their customers and other stakeholders. The thesis presents a thorough examination of operational resilience, culminating in the development of an integrated framework designed to synchronize regulatory requirements, existing operational resilience frameworks, and internal risk capabilities. The research seeks to address a gap in current practice - the absence of an integrated approach that maximizes existing resources to foster resilience. The research began with a comprehensive examination of operational resilience regulatory requirements by various international regulators, such as the Federal Reserve System, the Bank of England, the Basel Committee on Banking Supervision, and more. The research also delved into the concept of internal risk capabilities, emphasizing their significance in operational resilience and leveraging existing company mechanisms to enhance resilience. A series of expert interviews and workshops were conducted to validate the practicability and efficacy of the proposed integrated framework. The collected feedback was instrumental in the framework's iterative refinement, resulting in a robust, comprehensive guide to operational resilience.