Development of an online service for coping with spousal loss by means of human-centered and stakeholder-inclusive design: the case of LEAVES

To support older mourners after the loss of their partner, LEAVES, an online self-help service that delivers the LIVIA spousal bereavement intervention, was developed. It integrates an embodied conversational agent and an initial risk assessment. Based on an iterative, human-centered, and stakeholder inclusive approach, interviews with older mourners and focus groups with stakeholders were conducted to understand their perspective on grief and on using LEAVES. Subsequently, the resulting technology and service model were evaluated by means of interviews, focus groups, and an online survey. While digital literacy remains a challenge, LEAVES shows promise of being supportive to the targeted end-users.

Schlagwörter

Fachgebiet (DDC)

360 - Soziale Probleme, Sozialdienste, Versicherungen

Projekt

LEAVES. Optimierung der psychischen Gesundheit und Resilienz von älteren Verwitweten durch eine digitale Trauerbegleitungsplattform

Veranstaltung

Startdatum der Ausstellung

Enddatum der Ausstellung

Startdatum der Konferenz

Enddatum der Konferenz

Datum der letzten Prüfung

ISBN

ISSN

0748-1187
1091-7683

Sprache

Englisch

Während FHNW Zugehörigkeit erstellt

Ja

Zukunftsfelder FHNW

Publikationsstatus

Veröffentlicht

Begutachtung

Peer-Review der ganzen Publikation

Open Access-Status

Hybrid

Lizenz

Zitation

Van Velsen, L., Schokking, L., Siderakis, E., Knospe, G.-M., Brandl, L., Mooser, B., Madörin, S., Bilreiro Jacinto Braga, A. S., Gouveia, A., & Brodbeck, J. (2024). Development of an online service for coping with spousal loss by means of human-centered and stakeholder-inclusive design: the case of LEAVES. Death Studies, 48(2), 187–196. https://doi.org/10.1080/07481187.2023.2203680

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