Text mining innovation for business

dc.contributor.authorPustulka, Elzbieta
dc.contributor.authorHanne, Thomas
dc.contributor.editorDornberger, Rolf
dc.date.accessioned2024-03-26T09:06:06Z
dc.date.available2024-03-26T09:06:06Z
dc.date.issued2020
dc.description.abstractThis chapter reflects on the business innovation supported by developing text-mining solutions to meet the business needs communicated by Swiss companies. Two related projects from different industries and with different challenges are discussed in order to identify common procedures and methodologies that can be used. One of the partners, in the gig work sector, offers a platform solution for employee recruitment for temporary work. The work assessment is performed using short reviews for which a method for sentiment assessment based on machine learning has been developed. The other partner, in the financial advice sector, operates an information extraction service for business documents, including insurance policies. This requires automation in the extraction of structured information from pdf files. The common path to innovation in such projects includes business process modeling and the implementation of novel technological solutions, including text-mining techniques.
dc.identifier.doihttps://doi.org/10.1007/978-3-030-48332-6_4
dc.identifier.isbn978-3-030-48331-9
dc.identifier.isbn978-3-030-48332-6
dc.identifier.urihttps://irf.fhnw.ch/handle/11654/42730
dc.language.isoen
dc.publisherSpringer
dc.relation.ispartofNew trends in business information systems and technology. Digital innovation and digital business Transformation
dc.spatialCham
dc.subject.ddc330 - Wirtschaft
dc.titleText mining innovation for business
dc.type04A - Beitrag Sammelband
dspace.entity.typePublication
fhnw.InventedHereYes
fhnw.ReviewTypeLectoring (ex ante)
fhnw.affiliation.hochschuleHochschule für Wirtschaftde_CH
fhnw.affiliation.institutInstitut für Wirtschaftsinformatikde_CH
fhnw.openAccessCategoryClosed
fhnw.pagination49-61
fhnw.publicationStatePublished
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relation.isAuthorOfPublication35d8348b-4dae-448a-af2a-4c5a4504da04
relation.isAuthorOfPublication.latestForDiscovery3e7f2a0a-692e-4652-b305-7a7e19e011de
relation.isEditorOfPublication64196f63-c326-4e10-935d-6776cc91354c
relation.isEditorOfPublication.latestForDiscovery64196f63-c326-4e10-935d-6776cc91354c
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