LLMs as Enablers of Accessible Business Process Modeling

Abstract

Business Process Management (BPM) plays a crucial role in organizations of all sizes. An essential part of BPM is business process modeling to make the internal knowledge of processes explicit and create a shared understanding of how the process is executed. However, this is a very time-consuming task requiring a fundamental understanding of the underlying modeling language and the application of internal style guidelines to establish correct, clear, complete, and consistent models. This has become a common struggle for many companies. With the emergence of large language models (LLMs) and their remarkable ability to solve language reasoning tasks, knowledge workers across various industries have the potential to enhance their productivity. Recent research has also explored the application of LLMs in generating business process models. However, there is limited knowledge about incorporating the aspect of standardization by generating models adhering to internal style guides.