A user-centered agile approach to the development of a real-world social robot application for reception areas
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Autor:innen
Autor:in (Körperschaft)
Publikationsdatum
2021
Typ der Arbeit
Studiengang
Typ
04B - Beitrag Konferenzschrift
Herausgeber:innen
Herausgeber:in (Körperschaft)
Betreuer:in
Übergeordnetes Werk
Companion of the 2021 ACM/IEEE International Conference on Human-Robot Interaction
Themenheft
DOI der Originalpublikation
Link
Reihe / Serie
Reihennummer
Jahrgang / Band
Ausgabe / Nummer
Seiten / Dauer
76-80
Patentnummer
Verlag / Herausgebende Institution
Verlagsort / Veranstaltungsort
Boulder
Auflage
Version
Programmiersprache
Abtretungsempfänger:in
Praxispartner:in/Auftraggeber:in
Zusammenfassung
As social robots are increasingly entering into the real world, developing a viable robot application has become highly important. While a growing body of research has acknowledged that the integration of an agile development methodology with user-centered design (UCD) provides advantages for both organizations and end users, integrating UCD in an agile methodology has been a challenging endeavor. The present paper illustrates a user-centered agile approach that integrates user perspectives through formative usability testing during an agile development process of a robot application and thus differentiates from most robot application evaluations, which conduct summative usability testing (i.e., they quantitatively test goal achievement after technological developments). Through an active involvement of organization and end users, we were able to develop a social robot application that is both useful and usable. Therefore, the illustrated approach is particularly suitable for developing real-world robot applications while ensuring the desired high level of usability.
Schlagwörter
Fachgebiet (DDC)
330 - Wirtschaft
Veranstaltung
2021 ACM/IEEE International Conference on Human-Robot Interaction
Startdatum der Ausstellung
Enddatum der Ausstellung
Startdatum der Konferenz
09.03.2021
Enddatum der Konferenz
11.03.2021
Datum der letzten Prüfung
ISBN
978-1-4503-8290-8
ISSN
Sprache
Englisch
Während FHNW Zugehörigkeit erstellt
Ja
Publikationsstatus
Veröffentlicht
Begutachtung
Peer-Review der ganzen Publikation
Open Access-Status
Closed
Lizenz
Zitation
ZHONG, Jia und Theresa SCHMIEDEL, 2021. A user-centered agile approach to the development of a real-world social robot application for reception areas. In: Companion of the 2021 ACM/IEEE International Conference on Human-Robot Interaction. Boulder. 2021. S. 76–80. ISBN 978-1-4503-8290-8. Verfügbar unter: https://irf.fhnw.ch/handle/11654/42909