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dc.contributor.advisorMeister, Oliver
dc.contributor.approverMeyer, Rolf
dc.contributor.authorMeister, Oliver
dc.date.accessioned2017-01-17T09:45:08Z
dc.date.available2017-01-17T09:45:08Z
dc.date.issued2013-01-08
dc.identifier.urihttp://hdl.handle.net/11654/23960
dc.identifier.urihttp://dx.doi.org/10.26041/fhnw-934
dc.description.abstractThis thesis documents the business implementation of the top-down and bottom-up approaches to drive innovation at Swiss Post, compared against the latest theories. Swiss Post distinguishes between bottom-up and top-down innovation. Top-down innovation is an initiative or campaign as a question or request towards a group of experts. This group can be all employees or a selected committee of internal or external individuals. By the example of the case at Swiss Post, tools, methodologies and strategic implementation are explained. Bottom-up approaches are initiated by internal personnel or departments. This is for the continuous improvement process as well as for the radical innovation process. A web based tool called PostIdea is used to describe and gather ideas. Ideas, if incremental, reach an expert of a particular field to take care, if radical, they are passed to an innovation manager. Top-down and bottom-up innovation are let through a stage-gate process. Once accepted into the process, CHF 50’000 are available to initialy develop a business idea. Through a stage-gate processes, juries judge the ideas upon expertise. Innovation management is situated within corporate human resources but reports directly to the CEO. It has a budget available of 1.5‰ of the corporations annual turnover. Innovation management at Swiss Post provides tools and methodology to drive innovation but doesn’t act as a R&D department but can start initiatives.
dc.language.isoen
dc.publisherUniversity of Applied Sciences and Arts Northwestern Switzerland FHNW, School of Business
dc.accessRightsAnonymous
dc.subjectSwiss Post
dc.subjectInnovation Management
dc.subjectInner company innovation management
dc.subject.ddc647 - Management öffentliche Verwaltungde
dc.titleInnovation management at Swiss Post. Case Study
dc.type11 - Studentische Arbeit
dc.spatialOlten
dc.audiencePraxis
fhnw.StudentsWorkTypeMaster
fhnw.publicationStateUnpublished
fhnw.ReviewTypeNo peer review
fhnw.InventedHereYes
fhnw.PublishedSwitzerlandYes
fhnw.initialPositionSwiss Post distinguishes between bottom-up and top-down innovation. Top-down innovation is an initiative or campaign as a question or request towards a group of experts. This group can be all employees or a selected committee of internal or external individuals.
fhnw.resultsA case study explaining tools, methodologies and strategic implementation of inner company innovation management.
fhnw.IsStudentsWorkyes


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