Auflistung nach Autor:in "Méndez Muñoz, Victor"

Gerade angezeigt 1 - 1 von 1
  • Vorschaubild nicht verfügbar
    Publikation
    Cloud service quality model: a cloud service quality model based on customer and provider perceptions for cloud service mediation
    (2019) Giovanoli, Claudio; Méndez Muñoz, Victor; Ferguson, Donald; Helfert, Markus; Pahl, Claus [in: Proceedings of the 9th International Conference on Cloud Computing and Services Science]
    The field of cloud service selection tries to support customers in selecting cloud services based on QoS attributes. For considering the right, QoS attributes it is necessary to respect the customers and the providers’ perception. This can be made through a Service Quality Model. Thus, this paper introduces a Cloud Service Quality Model based on a Systematic Literature Review and user interviews as well as providers perceptions.
    04B - Beitrag Konferenzschrift