Institut für Interaktive Technologien

Dauerhafte URI für die Sammlunghttps://irf.fhnw.ch/handle/11654/26119

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    “I don’t want to become a number’’. Examining different stakeholder perspectives on a video-based monitoring system for senior care with inherent privacy protection (by design)
    (Association for Computing Machinery, 11.05.2024) Mujirishvili, Tamara; Fedosov, Anton; Hashemifard, Kooshan; Climent-Pérez, Pau; Florez-Revuelta, Francisco; Mueller, Florian Floyd; Kyburz, Penny; Williamson, Julie R.; Sas, Corina; Wilson, Max L.; Dugs, Phoebe Toups; Shklovski, Irina
    Active and Assisted Living (AAL) technologies aim to enhance the quality of life of older adults and promote successful aging. While video-based AAL solutions offer rich capabilities for better healthcare management in older age, they pose significant privacy risks. To mitigate the risks, we developed a video-based monitoring system that incorporates different privacy-preserving filters. We deployed the system in one assistive technology center and conducted a qualitative study with older adults and other stakeholders involved in care provision. Our study demonstrates diverse users’ perceptions and experiences with video-monitoring technology and offers valuable insights for the system’s further development. The findings unpack the privacy-versus-safety trade-off inherent in video-based technologies and discuss how the privacy-preserving mechanisms within the system mitigate privacy-related concerns. The study also identifies varying stakeholder perspectives towards the system in general and highlights potential avenues for developing video-based monitoring technologies in the AAL context.
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